Wells Fargo Bank Adams Ave, La Grande

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• a

  alayna porter

  1

  I used to bank here years ago before they started to move money from my accounts without permission. I have recently had to deal with them on a regular basis because of my job. All the tellers are very nice people and are great to talk to and deal with! They are definitely a 5 . Now the reason I’m giving this one star is because of the management of this branch is not one I would NOT be proud of what so ever! Find a different bank if you think you will need to deal with the managers at all.

  Response from the owner

  Thanks for your feedback on this location, Alayna. I’d like to learn what makes you say this. Please tell me more about your experience at this branch in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). -Shannon, Wells Fargo HL Social

• L

  Lotto Scratch Erin

  1

  I got charged $140 in over draft fees for being overdraft $30 because of a really slim month (February 2020). I tried turning my card off but apparently that only works for certain transactions. They then transferred money without my permission the day after my husband got paid from our joint account so now we don’t have food money for a week and a 1/2. I’m moving to a different bank that doesn’t screw over its customers.

  Response from the owner

  Thanks so much for your feedback. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• J

  Joel Stewart

  1

  Needed to make a withdrawal of a larger amount, temporarily closed for over 2 weeks along with the atm! It's over 100 miles to the nearest wells fargo bank. Closing my account as soon as they re open this is unacceptable. Do not use this bank!

  Response from the owner

  I appreciate you bringing this to our attention, and I'd like to escalate this matter to my support team for a thorough review. At your convenience, please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. Thank you. -Jessica, Wells Fargo HL Social

• R

  Rachael Campbell

  5

  I came in as soon as they opened with quite the dilemma on my hands. Everyone here was very understanding of my situation and helped me out so much! Shout out to the manager who worked me in. I would highly recommend this place to anyone. Great customer service - truly.

  Response from the owner

  Hi, Rachael. I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you had such a positive experience at this location. Thanks for choosing Wells Fargo. -Nick, Wells Fargo HL Social

• M

  Machety

  1

  Giant corporation doesn't have a banker on staff to call someone back to make an appointment. And was told they won't have a banker until February 9th.... It's January 28th you're telling me you don't have a banker at a bank available for 12 days that's the most absurd thing I've ever heard.

  Response from the owner

  Your review caught my attention, and I'd like to further review your concerns about this branch. If you could mention your review and Google username in an email to [email protected], I'll forward this matter for review as soon as I receive it (no account numbers). I apologize for the experience and look forward to discussing this further. -Nick, Wells Fargo HL Social

• C

  Clint Savage

  1

  I am very unimpressed with this branch lately. I do not underatand why we are closing at 12PM for "weather conditions" when its only raining. I need a bank that is open for its customers. I do not want to do all of my banking with an atm.

  Response from the owner

  Thanks so much for your feedback, Clint. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• O

  Oregon Backcountry Outfitting

  1

  Absolutely the worst customer service EVER, especially the branch manager. I don’t even deal with them anymore and just call the Coos Bay branch! Extremely disappointed in Wells Fargo in La Grande.

• P

  Payton Powell

  5

  Great customer service!! I have been banking with them since 2009 and wouldn’t consider another bank. Never had a bad experience!

• B

  Britany Korom

  2

  Love wells fargo, but after moving to LA GRANDE and dealing with "Elena" i really hate going to the bank. Horrible customer service. Try SMILING!!

• G

  Gramma Honey Bunny

  5

  I've been with Wells Fargo over 30 years. Enough said.

  Response from the owner

  Thanks for your 5-star review! We appreciate your continued business. Have a great rest of your day. -Nick, Wells Fargo HL Social