U.S. Bank Branch Front St, Pine River

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• H

  Heather Gier

  1

  We will be closing all our accounts from this bank. The employees here, literally, view everyone walking though the door as an inconvenience. This is your job people! You are in customer service! This has been forgotten and we are moving our business. Hopefully management can get some training to the employees to provide better customer service for future customers. We will not be one of them.

  Response from the owner

  Good morning, Heather. I am sorry to hear we are losing your business. We hate hearing you don't have good experiences at this location. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 2040. We will give you a call directly. We look forward to hearing from you. ^Heather

• M

  Mike Braun

  2

  This bank used to be our favorite branch, with super nice people and good open hours. Now, the lobby is STILL open only by appointment and the drive thru hours are severely limited. Not a good way to do business or keep customers!

  Response from the owner

  Hello Mike, thanks for sharing your feelings about the branch changes. We understand that changing the hours for our branches is a disruption for our customers. We are committed to making the transition as smooth as possible. As an essential service, we must strike the right balance between continuing to serve the banking needs of our customers, while supporting public health efforts and ensuring the safety of our employees. Keep in mind you are able to complete most banking transactions online, through the app and at the ATM. We appreciate your feedback. ^Larisa

• A

  Aidan C

  5

  Excellent experience, very friendly service. Quick prompt efficient Cola was awesome.

• L

  Linda Meidl-Schroeder

  5

  Their expertise are knowledgable and a friendly staff with a dynamite personality! I do not have an account with them yet they are helpful and considerate.

• d

  darlene kinnunen

  1

  Mailed deposit sep. 11th at address on website only to be told i needed p.o.box number. Post. Box number. Not happy..

  Response from the owner

  Thank you for bringing this to our attention, Darlene. The address for our bank by mail department will be included below. Please ensure the check is notated with "For Deposit Only" and endorsed. Please also include a deposit slip or a letter outlining the account number you would like to have the item deposited into. If you would like to discuss the issue further, we would be happy to give you a call. Please send us an email to [email protected] with your phone number and reference number 2876, and one of us will call you within 24 business hours to assist. We look forward to hearing from you. Thank you. ^Ryan U.S. Bank - Bank By Mail All Markets PO BOX 1950 ST Paul, MN 55101 If you are sending the item with overnight delivery the address will be: Overnight Deposits 60 Livingston Avenue St Paul, MN 55107

• T

  Tj

  5

  Timely and knowledgeable service, never have any issues

  Response from the owner

  Hello TJ! Thank you so much for taking the time to leave this complimentary review for your local branch. We appreciate you and hope you have a great day! The U.S. Bank Social Media Team