SouthState Bank Furys Ferry Rd, Martinez

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  Jessica Guerrero

  5

  My family and I absolutely love this branch! Staff is always super helpful and sweet. Ronica did an amazing job helping me set up another account. We will always visit this South State Bank for all of our banking needs!

  Response from the owner

  So great to hear, Jessica!

• C

  Clark Conley

  2

  When my bank went downhill after being bought out, I transfered my money to GB&T just a few months later, they were bought out by South State. After the buyout, the service level decreased. When Covid closed the lobby, service at the drive thru was horrible. As soom as another local bank opens I will say bye to South State.

  Response from the owner

  Hello, Clark. We understand your frustration with the changes and lobby closure. We hope to reopen this location's lobby soon.

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  Maureen Carroll

  1

  Almost every time I use this location for banking, I am not treated very nicely. For example, was just there today, right at closing so maybe this is why I was treated the way I was treated, no greating, no thank you no nothing. But I did notice everyone else in the different lines were being warmly greeted and thanked. It made me feel very unappreciated.

  Response from the owner

  Hello, Maureen. We apologize that you had this experience at our branch. If you would like to share more details about this with a banker, please email your name and phone number to [email protected]. We can connect you directly with a member of our team.

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  Chase Lord

  5

  This 5 star review is for Jennifer Payne who works as a "Financial Sales Representative" at the Furys Ferry Road location. I had an issue with fraud on my business account. I started on the phone with South State and had a terrible experience. I walked in to her branch very upset and just wanting someone to care and give me some kind of assurance that the bank could actually do something that day to help me. Jennifer calmly heard me out and helped me to realize it wasn't the end of the world. ;) She gave me a resolution that I was happy with while I was waiting on those ever-loving bank "standard procedures" to work themselves out over the next week. The people make the bank, not the name. Thanks guys! Shout out to Ricky Mays as well. He always takes phenomenal care of me!

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  Maria Tzolis Dunbar

  2

  Friendly staff, however, the bank operations itself, apply way too many restrictions. Especially with regards to automated calls in order to try in finding out what your own balance are! They require a mysterious pin, and it's not your usual pin, in order to progress onwards. So I gave up trying and just drive to the nearest ATM then.

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  Monty Pittman

  1

  Not real pleased with South State since the buyout of GB&T. GB&T was a ""Hometown Bank"", now South State is all about the Big Money, not the hard working everyday citizen... I had banked with GB&T for years and they took care of their Customers, unlike South State... It's all about Corporate America, the Big Wigs that Control & Run this Country... Unfortunate but so Very TRUE...

  Response from the owner

  Hi Monty. We value you as a customer and that is not the experience we want our customers to have at any location. Can you email your name and phone number to [email protected] so we may have a banker contact you about your experience?

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  Stephen Ferguson

  1

  I've never had a good experience with this bank. I frequently cash checks for a lady here so I can get her groceries and they seem to go out of their way to make it a problem. There is a reason there rating is so low.

  Response from the owner

  Hi Stephen, we appreciate you taking the time to leave us a review. We would like to understand more about this situation. Can you email your contact information to [email protected] so we can have a banker contact you?

• J

  James James

  5

  I “LOVE” CRYSTAL she is very patient and very knowledgeable about the products they have and had my account pin set in no time!!!

  Response from the owner

  Hi James, thank you for the kind words. We are happy to have you as our customer and glad you’ve had a great experience. We will share your comments with the branch staff.

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  hank thompson

  5

  I was helped by a young lady named precious.she was extremely helpful and informative.she was very professional and made this experience easy and very blessed.thank you

  Response from the owner

  Thank you so much for your review, Hank. We really appreciate you taking the time to share your experience with us, and we will share this feedback with the branch staff.

• S

  S

  1

  Ga Bank and Trust was much better!

  Response from the owner

  Thank you for taking the time to leave us a review. We’d like to hear more about your experience. Can you email us a few more details to [email protected]?