Top Dog Pawn | Title Pawns Washington Rd, Augusta

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• M

  Mister Gunns

  5

  Friendly clean store worked with us would definitely come again!!!

• M

  Milton Pennington

  1

  Is lack of experienced employees bad customer service and all around is bad attitudes

  Response from the owner

  Milton. This is Jim. Below are the notes we made that day. I can't fully express how shocked I was at the way you and your wife were acting that day. This is Jim. I can be reached at 706-426-7835 All transactions blocked 7/13/21-Customer and his wife brought in Jewelry to pawn, when tested realized it was not pure gold, told them we pass on the necklace and the pair got an attitude/very mouthy called Jenn a "crackhead" and had to be escorted out, continued to yell and be aggressive to Jim & knocking over items & slamming front door when asked to leave. NO TRANSACTIONS ALLOWED Jenn

• J

  Jawaun Hill

  1

  Horrible customer service . Tries to argue you down about how much you paid for something you're trying to sell to them. Will never get my service again.

  Response from the owner

  This is Jim. In response to Jawaun's above post. We only go by the prices we have available to us. If we offer less than you want, we do not get upset if you choose to take is somewhere else. If we find it selling for less than you paid for it that is what we go by. We are are not trying to argue about anything.

• H

  Haven Kelley

  1

  Owner was extremely rude and walked off after I asked him a simple question. Wouldn't even finish the conversation. 0 stars.

  Response from the owner

  This is Jim. In response Haven's post above. Don't know what Haven's issue is. Sounds like she did not like our offer and started to act out. We invite you to come in, check us out and form your own opinion.

• J

  John Williamson

  1

  Employees are clueless I called and asked for an item they said they had it drove 45 min got there and the staff didn't even know what it was...and they didnt have it

• l

  lumpy368 wrath

  5

  Wide arrange of toys and comics. Staff was very helpful on answering my questions.

  Response from the owner

  Thank you lumpy368 wrath for your feedback. We appreciate you as a customer.

• R

  Robert Lloyd Mills

  5

  Adriana was very professional and the service was very quick and professional also.

• J

  Jessica Allen

  5

  Isaiah was friendly and made everything an easy process!

• H

  Heemyty Spencer

  1

  The worse service ever and the rudest owner and employees I would never go back or recommend anyone to them

• j

  jessica ramsey

  5

  They are really fast and has nice sales