SouthState Bank Washington Rd, Evans

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• K

  Kiki Sisi

  3

  I originally opened accounts at this bank (GA Bank & Trust) because their drive-thru hours were great & they credited our DEPOSITS the same day they were made! (M-F 7am-8pm & Sat 10am-3pm, but that's been gone since it became S. State Bank) South State Bank needs to CREDIT our DEPOSITS much quicker! It has taken over *a WEEK* for my CASH DEPOSITS & ELECTRONIC TRANSFERS from our local NFCU accounts to be credited & show up in my available balance. *That needs to be corrected right away!* Always check to see if the branch is actually open. We understand that 2021-2022 has been even more challenging than it was btwn 2020-2021. It seems as if it's hard to find folks to work! The employees here have always been very polite, professional, helpful, thorough, & friendly. I haven't been "inside" since before the "2 weeks to flatten the curve" (March 2020). I will be going inside next week, I'll let you know how that goes!

  Response from the owner

  Thank you for sharing your perspective with us, Kiki. We appreciate this feedback on deposit timing. We hope to see you in person soon.

• C

  Cassandra Stack

  5

  Valerie is amazing at this location. She answered all my Husband and I's questions regarding our accounts and is very easy to contact and if she doesn't answer she will call me right back. Go to this location and ask for Valerie, her customer service and knowledge is superb.

  Response from the owner

  Hi Cassandra, thank you for the kind words. We are happy to have you as our customer and glad you’ve had a great experience. We will share your comments with the branch staff.

• M

  Michael. Doolittle

  5

  The staff at this location is awesome. They are personable and very helpful in every aspect of banking! It is a pleasure doing business with them.

• L

  Logan Collier

  1

  Last three times I went I was shorted a bill. First time was a $5 then last time was a $1. When I broke open a roll of nickels it had three pennies and was missing 3 nickels.

• T

  Tina Schneider

  1

  This is the slowest bank I have ever been to in in my life .don't try to go hear on your lunch break

  Response from the owner

  Hi, Tina! We appreciate your feedback and will share this with the branch staff.

• A

  Andy Vincent

  5

  Great bank and staff. I've been with GB&T for 5 yrs and never had a problem.

• R

  Rebecca Hawkes

  1

  Never had a positive experience at this location. After today, I'm reminded of why I continue using the Martinez location even if it's a further drive.

• B

  Benjamin Allen

  5

  Stay local. Invest in your backyard.