
OneMain Financial Southpark Blvd, Colonial Heights
Loan agency- (804) 520-5315
- https://www.onemainfinancial.com/branches/VA/Colonial-Heights/23834/1038
- 798 Southpark Blvd Ste 30, Colonial Heights, VA 23834
- SaturdayClosedCLOSED
- SaturdayClosed
- SundayClosed
- Monday9AM–5:30PM
- Tuesday9AM–5:30PM
- Wednesday9AM–5:30PM
- Thursday9AM–5:30PM
- Friday9AM–5:30PM
Services
- Flex Loans
- Installment Loans
- Line Of Credit
- Payday Loans
- Signature Loans
- Title Loans
- Auto Refinance Loans
- Auto Repair Loans
- Boat Loans
- Car Purchase Loans
- Careers Loan
- Cash Out Refinance
Apply for Your Loan within Minutes!

Reviews
3.7 stars based on 10 reviews
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Crystal Mathis1I called and asked to speak to supervisor and the lady said "if you would just listen" and kept talking loudly at me. And then she hung up on me. When supervisor called me back, she took up for the rep that hung up on me. If I could go back in time, OneMain would never have gotten my business. So unprofessional. If your job bothers you that bad, find another one.
Response from the ownerHello Crystal and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS
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Nicara B1There is a woman that works there named Gina. If that’s her real name because she was hesitant to say… but her level of customer service is something i would not recommend. It is a white woman that sits at the second desk on the right when you walk in. I came in, told her what was told to me from her corporate office and she was like okay and that has nothing to do with me. One Main was okay to deal with as long as you know the interest is out of control but please don’t go to the colonial heights location. The custom service there or lack of rather is poor.
Response from the ownerHi Nicara, we're sorry to hear that you've had that experience. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS
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Gervase Scott1The customer service was the worst I have ever experienced!! Some people should not be in customer service.
Response from the ownerHi Gervase, We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS
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Fatima Castro1I’ve had the worst experience in dealing with this branch of OneMain Financial, more specifically with Melissa Durham. I have been given the run around for 3 days now and I’ve even had to show up to the branch to attempt to get matters resolved. I’ve done everything that has been asked of me and my husband, and she has been nothing but unprofessional. Firstly, she left early on a Friday, “sick” as I was promised a phone call the same day with a loan decision. Instead, I was forced to call several times in the same day, only to reach the Assistant Manager Ashley, who informed me that Melissa had gone home sick and that I needed to upload several more documents. Additionally, Ashley informed me that I would receive a loan decision by Monday morning the latest. Unfortunately, this was not the case and I found myself again calling the branch back to back until I finally got Melissa on the phone. Her response was, “Hold on sweetie, let me check my notes from Friday”. Now by this time, it was already Monday afternoon and I was then asked to have my husband take more time off of work to speak with her and that she would give me an answer shortly after their conversation. Again, Melissa did not do as she said she would and therefore, I found myself physically in the branch location. Upon approaching the front desk, I mentioned to the woman seated there my name and whom I had been dealing with (Melissa Durham). The woman’s response was simply, “Ok”, in the most unpleasant tone. I then asked if she was Melissa and she responded yes and proceeded to ask me for even more information. I complied with her request and she informed me that I would most likely be approved for an unsecured loan for x.xx amount of dollars, but that she would AGAIN, call me later on in the day with a decision. The excuse this time around, “I have an appointment with the dentist”. Again, I heard nothing by the close of business and today presents the same issue with Melissa. Not to mention, her mockery of my husbands accent. This has truly been a horrible and degrading experience for me. I highly recommend that anyone seeking monetary assistance in the form of a loan, apply elsewhere.
Response from the ownerWe're sorry to hear that you've had that experience. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS
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Harley Trader Jr1OneMain is constantly harassing me with physical mail. I have mailed their corporate office the appropriate information to stop spamming me, but they still are.
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isa hill5The loan process is easy and the people there are real friendly and helpful in making sure you get the money you need right away.
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Sherry L1They lure you into the highest interest on your loan. One Main objective is to help themselves.
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Morrell Houston5Very detailed and will find a loan that fits your needs!
Response from the ownerHi Morrell, We appreciate you taking the time to leave us a review and are glad to hear about your experience! Best wishes -JS
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Chuck hop5Everything was done in a timely and efficient manner very professional thank you guys job well done
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Talita Holloway5Very good experience! Shanette was very helpful!
Response from the ownerHi Talita, thank you! Best wishes -JS
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FAQs
1. How Can I Contact OneMain Financial?
You can phone them at (804) 520-5315 or just submit your information on their website.3. What Loan Services Does OneMain Financial Provide?
You will get these services from OneMain Financial: '- Installment loans
- Payday loans
- Title loans
- Flex loans
- Line of credit
5. Is OneMain Financial a Lender or an Agency?
OneMain Financial is a Loan agency. As a professional broker, US Title Loans also partners you with some online lenders offering loans with competitive rates. Get your online payday loans on our platform today!
2. I Do Not Even Have the Slightest Idea About Where OneMain Financial Is, How Can I Locate It?
OneMain Financial is situated at 798 Southpark Blvd Ste 30, Colonial Heights, VA 23834. Please check the map to find out the best way there.4. How To Get a Loan with OneMain Financial?
All you need to do is submit your information on their website. If you are in search of installment loans for bad credit, visit our website to get more details.6. What Will Happen If I Fail to Repay My Loan?
You should check out the late payment policy of the contract. Talk to your lenders at once to reach out any potential solution.7. Can I Secure Loans for Bad Credit Ratings with OneMain Financial?
Yes. You can also visit our page to get title loans regardless of your credit ratings.