Glacier Bank US, Polson

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• R

  Robert Broughton

  5

  I had to change my review of Glacier Bank from a 2 to a 5. After I posted my review, they contacted me and checked to see what could be done to make it better. I withheld updating my review until I could check it out over a period of time. It appears that they made good on their word to make it better as the service improved the last few times I have used that branch.. I feel confident in upgrading their review to a 5.

  Response from the owner

  Robert ~ we are sorry to hear the service you received at our Polson office has been unsatisfactory. Service is very important to us and we want to ensure the same level of service at all our locations. We truly appreciate you bringing this matter to our attention.

• R

  Royce LaFromboise

  1

  We went to the drive thru window to get change and was asked for an I.D. to get change if they had any suspicion of it being counterfeit wouldnt they just mark the bill to see if it's fake. And it being a car with natives I'm pretty sure that's why we were asked for an I.D.

  Response from the owner

  Royce ~ We are very sorry to hear your experience with us has been unsatisfactory. We do have standard procedures in place for all change transactions and our Polson Manager would appreciate the opportunity to visit with you about those. Feel free to reach out at 406-751-4907. Thank you.