RIVERSIDE PAWN INC Clark Fork Dr, Missoula

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• a

  analwipe

  5

  hey did you see this bike come through your shop on 5/22/2021? this was my bike and it was stolen from me while i was at work

• j

  jimmy hanson

  1

  SCAM ARTIST 👆👆👆 Horrible pawn shop I bought a like new 361 stihl chainsaw the saw will not go to full rpm’s and bogs down and dies when you try to cut wood they charged me 500 cash for a chainsaw that will not cut I wouldn’t recommend this place to save my life don’t waste your time or money

  Response from the owner

  Seriously, Jimmy?! Did you come back in and talk with anyone? I mean, it's more of a rhetorical question, because I know the answer is "No." How am I trying to "scam" you when I didn't know that you were having a problem with the chainsaw (that I gave you a great deal on FYI)? We have zero issues standing behind our sales and making it right with our customers, but you would have to come in and let us know that something was wrong. I'm not a small engine mechanic, or a fortune teller, but I am a guy who likes repeat business from happy customers. Writing a one star review and calling us scam artists when you took ZERO steps to see what we could do for you is the opposite of what you should have done. Feel free to swing by the shop anytime from 9-6 Mon-Fri or 10-4 on Saturday and we would be happy to help you out.

• U

  UpCycle Engineer

  5

  There is no better pawn shop, Brian is amazing is amazing and he takes care of his customers.

• A

  Andrew Warren

  1

  The prices are pretty terrible here. Went in to buy a shotgun and was told the state laws prohibited him from selling me one. First off, incorrect. I went down the street and bought a 12g tactical shotgun and was able to check it when I flew home. There items are crazy overpriced. They had a 46” inch Toshiba LED smart tv for 30 dollars more than a new one at Best Buy. I priced it using the exact model number....

  Response from the owner

  Ouch. 1 star? I thought we had a pretty friendly interaction? I'm very sure I said I "wouldn't" be able to sell the gun because I wasn't sure on PA state laws regarding gun sales, and wouldn't take the risk. I'm glad you found someone who was able to. You had said it was for bear protection; I very politely gave you directions to a sporting goods store for bear spray; which is the best thing to carry when dealing with bear encounters anyways. Not a shotgun. A bear shouldn't have to be shot because a person wants to hike in their home, but, that's a whole other issue. In regards to our prices; you MOST DEFINITELY didn't use the exact model number, because you would have had to use a ladder or climb up the shelving unit. Neither of which you did. The exact model number is: Toshiba 46L5200u. Which hasn't been sold in Best Buy for at least 5 years. Actually, in a quick google search, you can't find ANY place that still has this model for sale. In the same lines, we're a pawn shop, NO prices are set in stone. In looking at your other two reviews, it seems you only give one star reviews. Maybe it's time to break away from this negative pattern. I understand most businesses don't normally take the time to reply, but, we're a small family owned business that takes our reputation (online and IRL) pretty seriously. I just want everyone to know the actual context of your harsh/poor review. So, negative review aside, we appreciate you stopping in with us during your visit to Montana.

• J

  Jed Ekert

  5

  We went into Riverside Pawn specifically to buy a lawn mower; Jed stated he just happened to have a mower in the back as a pawn, the owner just kept coming in, every now and then, to take it to mow his grass, clean it up, bring it back in and put it up for pawn again. He stated he would find out how much he wanted to sell it for and get back to us. The next day, he called us, gave a reasonable price of the mower and we bought it. No problems at all; it works great! We are very happy with the quickness of this transaction and hope to have a reason to use Riverside Pawn, Inc. again. Thanks Jed!

• B

  Brian M

  1

  First, let me say the cliche "if I could give this less than 1 star I would". Seriously, this place has the worst pricing and customer service of any business I have seen. Twice I have made the mistake of attempting to spend money here and twice I have been disgusted. Today, 5/16/2014, I went looking for a heavy duty corded drill and found one, a used 3/8" 7 amp Milwaukee for $125. When I brought it up to the counter and said I was interested but the price was a little steep the response I got was, "No, no we research everything and price it accordingly" in a tone that suggested I knew nothing at all about power tools and their pricing. I then stated I could buy it cheaper new to which I was told I couldn't and everything here is accurately priced. I then drove 5 minutes down the road to a home improvement store and bought a heavy duty corded 1/2" 8 amp Milwaukee out the door for $107. Not only was it cheaper but it was a bigger, better drill! Imagine that, a NEW, bigger, better tool for CHEAPER than a lesser USED one! I then drove back and brought the receipt in to Riverside Pawn to prove a point and the response I got was, "It doesn't matter what guys like you think because for every one of you there are two people that buy something from me". Can you believe that!! Avoid this business at all costs! Spend your money at a different pawn broker or heck, save yourself some money and just buy it new!

• A

  Anna Martens

  5

  Ive shopped here many times and have always had excellent customer service. They take the time to have a conversation and make you feel like a friend rather than just someone who just came in. They have great prices and selection. I would highly recommend them.

• D

  Diesels And More

  5

  I have done lots of business with Brian and I can say this guy actually cares about his customers. He is spot on with pricing and is very knowledgeable about his products and his business. Would recommend Riverside Pawn.

• C

  C Bramsen

  5

  Any and every time I've come to pawn anything the staff at Riverside are very helpful and have gone out of their way to make sure I get what I need. Cannot recommend this place enough if I can make a second review and give them another five stars I totally would.

• T

  The IFALL3NI

  4

  Once you get to know him Brian is a very nice guy. the prices are a little high as most places, but he will work with you on the prices as long as you don't insult him in doing so.