Fulda Area Credit Union Ryan's Rd, Worthington

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$2500

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• M

  Michael Garcia

  5

  Michelle was the most helpful person with doing my loan she has great communication skill and great personality she was also very good at answering all my questions I had and would recommend her to all my friends and family and I will definitely doing more business with her in the future!! 😁

  Response from the owner

  Hi Michael, thank you for the kind review! We appreciate your business.

• E

  El Tamalito

  5

  Michelle is the best loan officer I have ever dealt with, she is very helpful and always available. No other loan officer is willing to help after hours like her she makes herself available through social media which is very helpful, she is very nice and plesant and me and my family love working with Michelle, BEST LOAN OFFICER in the credit union.

  Response from the owner

  Good morning, thank you for the wonderful review for Michelle. We appreciate it!

• J

  Jasmine Monier

  5

  This is one of the BEST places to bank! I've banked at a few other places in Worthington, and they have NOTHING on Fulda Area Credit Union. Their customer service is unbeatable, and their knowledge on the services they offer is unmatched.

  Response from the owner

  Hi Jasmine, thank you for the awesome review! We appreciate your membership, and please let us know if there is anything we can do for you!

• A

  Anonymous

  1

  I’ve called about 6 times now about a first time homebuyers loan and received no call back about ready to take business elsewhere…obviously you guys don’t care much about your customers or your business. Very disappointed do better!

• A

  Alexander Garcia

  5

  I was helped promptly and professionally. They worked hard and made time to help me out when getting a car Loan and am very happy with my experience here.

  Response from the owner

  Thank you, Alexander, for the kind review! We truly appreciate your membership!

• H

  Heidy Godinez

  5

  I love fulda area credit union my favorite bank so far.Angie Luna is awesome,she has amazing customer service super friendly and helpful. Definitely recommend her for any type of loan. I was super happy with her service.

  Response from the owner

  Thank you for the kind words, Heidy! We're so glad you had an awesome experience with Angie. We appreciate your membership!

• C

  Cindy Elsing

  5

  The FACU has been very supportive of me. They took a chance on a new member just starting out. I would recommend this bank to anyone. The staff is amazing and very friendly and helpful. They care for their members👌🥇👍

  Response from the owner

  Thank you, Cindy, for the kind words! We really appreciate your membership and look forward to doing business with you in the future.

• J

  Jairo Mendoza

  5

  Michelle You are the best always helping me and others, great attention, very respectful, great personality and always look for make everyone happier 👍 good job keep the good work and thank you 🙏 I recommended everyone to see Michelle if you need help with a loan 💵 ✅👍

  Response from the owner

  Hi Jairo, thank you for the great review! We appreciate your membership.

• W

  William Coronado

  1

  Terrible customer service, literally no respect or any skills to be a customer care. I have been banking with couple of banks and never been treated like this ever (drive though). A little story behind the situation, my mom lost her visa card and when she got a new, she was given a number to call to get a pin #, but for some reason it could not process in their system and said to go to nearest branch. We did, and the customer representative asked us what was wrong and before I even try to explain her what was going on, her actual response was this “ok give me your card quickly” and walked away literally leaving with my words in my mouth. And the attitude was really rude. Honestly if she did that to us, I can’t imagine how she treats other customers. I will for sure encourage my mom to get a new bank to bank with.

  Response from the owner

  William, we sincerely apologize for the poor customer service you received. With our lobbies being closed due to COVID-19, our drive-ups are experiencing longer than normal wait times and increased work load. If there is anything else you need assistance with, we encourage you to call and speak with a manager. Thank you for being a member with us.

• N

  Nita Conlan

  5

  Michelle melenda_powell is a awesome person to get a lone from.very polite and very helpful.

  Response from the owner

  Hi Nita, thank you for the great review.