Westlake Financial Services Wilshire Blvd, Los Angeles

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  Portia Williams

  5

  When asking my the customer service representative question he was very clear and detailed when answering questions.

  Response from the owner

  Thank you for taking the time to post a review. We work hard to provide great customer service to all of our customers and we are glad to hear that you received just that! If you have any questions about your account in the future, please feel free to contact our customer service team at 888-739-9192

• J

  Janet Moore

  1

  Rude very nasty never gave me my account number. Company charges double interest very shady company.

  Response from the owner

  Thank you for sharing your feedback with Westlake Financial Services, Janet. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with our company. We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-9192.

• w

  wolf woof

  1

  Your collection agency sucks, And thank you for your automated comeback.

  Response from the owner

  We’d like to learn more about your specific situation and try to make things right. Please contact us at [email protected] at your earliest convenience, so that we can further assist you.

• X

  Xicaer

  5

  They always have great customer service. And very helpful. Thank you.

  Response from the owner

  Hi Manuela. Thank you so much for your positive review! We are happy to hear that you had a great experience. We value our customers and appreciate the feedback.

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  FabricBack Sales

  5

  Love dealing with these people Nina is so very nice there.

  Response from the owner

  Thank you for posting a review FabricBack! We have passed along your praises to Nina. We are happy to hear you had a great experience and look forward to assisting you with your future needs.

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  Hank Matthew

  5

  My service representative...Yolanda was very Knowledgeable and Professional

  Response from the owner

  Thank you for posting a review Hank! We have passed along your praises to Yolanda. We are happy to hear you had a great experience and look forward to assisting you with your future needs.

• 1

  1,000,000 views

  1

  This place is the worst. Don't do it!

  Response from the owner

  Hi, we would like to apologize for the negative customer experience you had with us. We strive to provide quality customer service to all of our customers. We’d like to learn more about your specific situation and try to make things right. Please contact us at [email protected] at your earliest convenience, so that we can further assist you. We look forward to speaking with you.

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  Michael Abner

  5

  Leslie is the first agent that was very clear and spoke to me rather than speak at me.

  Response from the owner

  Thank you for posting a review Michael! We have passed along your praises to Leslie. We are happy to hear you had a great experience and look forward to assisting you with your future needs.

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  Marie James

  5

  I love this company their reliable and work with you keep up the great work

  Response from the owner

  Hi Kenya. Thank you so much for your positive review! We are happy to hear that you had a great experience. We value our customers and appreciate the feedback.

• M

  Mark Manning

  5

  I spoke to Kevin and he was helpful, kind, and gave me excellent direction.

  Response from the owner

  Thank you for posting a review Mark! We have passed along your praises to Kevin. We are happy to hear you had a great experience and look forward to assisting you with your future needs.