Wells Fargo Bank S K St, Livermore

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• J

  J. paulsen

  2

  The only reason that I still do transactions there is that it is close by and to see some of few friendly faces left in town. Most of the employees left. This is a bad parking lot. Not only that, but a long piece of rebar poked from one of the parking curbs and ripped up the underside of my car. I was never compensated.

  Response from the owner

  I'm sorry to see this. If you'd like to discuss your experience with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• N

  Nelia Diloy

  1

  I had a bad experience in this branch. I am applying for another business account and someone emailed and told me she is going to give me a call back on 7/25 and I replied to her email and confirm the appointment, sent her an email twice, got no reply. Until i call the number , well she said sorry but did not explain the reason why she didnt call me back. I do have another business account in this branch but its the first time i met someone who didnt perform their job right (i hope only at that moment)

  Response from the owner

  This isn't the customer experience we strive for, and I’d like to take a closer look into what happened. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username, and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• K

  Kent Smith

  5

  I have been coming to this branch for my banking needs for more than 30 years. They have certainly changed over time, but all for the better in my mind. When we needed to refinance our second, we were given the best service and support in the branch when we came down to finalize the paperwork. I would definitely recommend this branch.

• M

  Mark Barden

  2

  Do not a bank here. My bank account was drained two days ago without notice.

  Response from the owner

  I'm very sorry to see this, and I'd like to learn more about your experience. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• D

  Diann Merit

  5

  Carol Griffin is the best part of this bank. Always willing to help. Some others not so much.

• J

  Jordan Muller

  5

  Great service, little to no wait time, the building is wide open and very comfortable.

• I

  Ilya Golosker

  5

  Friendly tellers, bankers don't go for hard sell tactics which is a plus.

• W

  Wendy Westrope

  5

  Nice bank. Local and great offers

• S

  Steven Bouillon

  4

  Overall a very clean and nice bank.

• f

  favela IV

  5

  A very efficient service, the attention of Gladys Garcia in Spanish was very helpful. A very clear explanation and tips to manage the accounts well. Thank you :)