Wells Fargo Bank MN, Cloquet

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• E

  Emily S

  4

  Four stars because Wells Fargo in general, meh, but this location, I'm very impressed. I originally called customer service at the corporate level, who were unwilling to walk me through anything over the phone, so I went in person and was pleased to find the staff pleasant and helpful. They quickly resolved my issue and I would recommend this branch 100% after that experience. I gather that the person I worked with had just been promoted to manager, and I can see why. Those who've given bad reviews, I'd say give it another shot because there's new leadership there, and she's all capability and respect. I felt I was in good hands.

  Response from the owner

  Thanks for your thoughtful review on this location, Emily. I'm happy to hear the associates were helpful at this branch during your visit. If you'd like to discuss any specific concerns with a dedicated specialist, please share some more details in an email to [email protected]. Be sure to mention your review and Google username as well (no account numbers). . -Nick, Wells Fargo HL Social

• B

  Beth Webb

  1

  Worst bank ever! Had my mom stop in to deposit some of my money for me so I wouldn't have to go out of the house because I'm on crutches. They would not deposit my cash I sent with her because they don't know her and she could be giving them counterfeit money! Are you SERIOUS!!?? I can't believe they did that. She had to write a check! I know in the early future here I will find somewhere else to bank. That is ridiculous!!! This was the Cloquet Wells Fargo!

  Response from the owner

  Thank you for your detailed review, Beth. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• L

  Larry From Wisconsin

  5

  A fine bank with polite teller. Easy access on frontage road and ok parking. Sort of on the outskirts of town but very convenient from I-35. Convenient from Black Bear Casino too if you do that sort of thing.

  Response from the owner

  We appreciate your feedback, Larry. Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• V

  Valerie Noelle (Kinda.Ratchet_Spark)

  1

  Was charged 7.50 to cash a payroll check because I didn't have an account there. Check was from wells Fargo. Also cashier mumbled the amount making it sound like $1.50. Many other cheaper places to get a check cashed. Will not be returning.

• M

  M Fish

  3

  Generally okay as far as local banking services but hard to overlook their national illegal practices that scammed people out of millions of dollars.

• P

  Puppymonkeybaby

  1

  I had a serious problem cashing a check issued by a client of this very bank

• S

  Silly Phillip

  2

  Typically shady tactics but friendly staff and clean environment.