Wells Fargo Bank Sw 6th St, Redmond

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• J

  Jason Black

  1

  I was there last week. I was asking for specific change and was very appalled by the clerk answering that he already got that specific currency. That he regularly buys out specific change when it arrives. I will be closing my accounts and taking my business elsewhere.

  Response from the owner

  Thank you for your detailed review, Jason. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• K

  Kendrah Wick

  5

  I don't personally bank at Wells Fargo, but once a month I deposit my rent there. The lobby is clean and Covid-compliant, the staff is outstanding- friendly, fast and easy to work with. I'm in and out and on my way, but always after a quick chat and a nice word. We need more of that- especially in banking.

  Response from the owner

  I’m happy to hear you feel this way, Kendrah. Thanks so much for the feedback. -Janet, Wells Fargo HL Social

• R

  Richard Martinez

  1

  The most fraudulent and corrupt banking system in America, should be all you need to know. They can hire as many smiling faces they want, with their fancy colognes and perfumes, flaunting their latest TJ Maxx purchases, and it still doesn't repair the extremely flawed and delayed payments/deposits processes, the horrendous online system or the fact that they take money when they want...but oh you want your money within 24 hours of deposit??psssshh 🤦

  Response from the owner

  I’m truly sorry for the experience you’ve had with us, Richard. Allow us the opportunity to review your concerns. Please email [email protected] with your full name, username, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location. Thanks. -AJ, Wells Fargo HL Social

• J

  Jasmine Harding

  2

  The people are friendly but there are pros and cons. Pros 1. you can access your banking online 2.They can help you with a credit card Cons 3. The employees are friendly, but not always helpful 1. You only get 6 transfers a month 2. Does not have a change counter, so when you get tips or gather extra change together they have to go through and count everything, takes ALOT of time. 3. I don't recommend coming here if your wanting to be in and out. 4. You will have problems with your account being double charged for fees.

• W

  William Rose

  1

  I tried to open a new account and was told to come back and make an appointment. Really

  Response from the owner

  I'm sorry you were upset after visiting this branch, William. If you'd like to discuss your experience with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• C

  Connie Lacount

  1

  I have a dispute over a transactioni receved a email.and it had a number to call so i called it. After a 15 minute wait I was given a number and transfered to someone else as soon as i was transfered the call went all static. I called my bank and was told i have to make an appointment. She was very rude. The bank notified me thankfully so why cant the bank stop payment before its made.

  Response from the owner

  Thank you for your detailed review, Connie. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• A

  Ashley Adams

  5

  Collin and Angelica where so helpful! I had a misunderstanding about my account, and they where very patient in explaining everything to me, they both stopped what they where working on to help me and they even came up with a solution. This is a fantastic bank, the customer service is wonderful and I would definatly reccomend them.

• a

  anon anon

  1

  If you love their ATM stealing your money, charging you a late fee (when you paid on time) and saying your account is past due (again when it was paid on time) and your credit score destroyed , then this is a great place to go!

• K

  Katie Murphy

  4

  If you need help go see Catherine she goes above and beyond to help you! Switched from the Wells Fargo in Safeway to this one because she switched.

• M

  Mekyla Jouni

  5

  The drive up time is incorrect. I went by and Wells Fargo actually closes at 5

  Response from the owner

  Hi, Mekyla. Thanks for bringing this to our attention. We've sent a request to Google to update the listed hours for this location. Please don't hesitate to email [email protected] with your Google username should you have additional concerns (no account numbers). -Janet, Wells Fargo HL Social