Wells Fargo Bank N Henderson St, Galesburg

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• M

  Marissa

  5

  The staff here are always friendly, helpful and prompt. Unfortunately I'm moving out of town and needed to close my account (no Wells Fargos in my new location). Leigh Ann still treated me kindly and went above and beyond to make sure I had what I needed. I would definitely bank with them again in the future if the opportunity arose. The free cashier's checks my account had were also a nice perk. I've paid $8 - $10 in fees for them elsewhere.

  Response from the owner

  I’m glad to read you had such a wonderful experience working with Leigh Ann. I've made sure both her and her manager are aware of these kind words. Thanks for the feedback and we hope to do business with you in the future. Take care. -Shaun, Wells Fargo HL Social

• J

  Joshua Moore

  1

  Shut down the downtown brach i use. Deposited check from a business. They held onto it for several days. Worthless bunch of scam artists.

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• R

  Ryan Anseeuw

  1

  For the second time this month the ATM is out of money. Now I get to spend $5 each time I withdraw cash somewhere else. You’re a bank put cash in your ATM!

  Response from the owner

  I apologize for the unreliable ATM service at this location, Ryan. Let me look into this for you. Please email [email protected] with your Google username, full name, phone number, and address. Be sure to mention you posted a review on a Wells Fargo location and do not include account numbers. Thanks. -Jessica, Wells Fargo HL Social

• T

  Tammy Shannon-Nieves

  4

  Everyone at this branch is friendly and go above and beyond for their customers. The District Manager was real helpful today when the customer service at the 800 number was not.

• B

  Blake Anderson

  1

  Shorty. Had money supposed to be transferred yesterday to my overdrawn account and I called my broker the money went through! Why isn't it in my account!

• O

  O. O.

  1

  No greeting. Long wait just for a new debit card.

• B

  Brett Harlan

  4

  Banked here for 2yrs nice customer service

• W

  Wendy Rosman

  5

  They have several locations fast friendly and efficient employees