Wells Fargo Bank N Main St, Moab

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• S

  S M

  3

  My view of Wells Fargo has changed over the years having been a customer of theirs personally for many years, having problems with missing money and then going to work for someone and using them as their personal bank a few times I had problems but most of the time the people were very friendly and helpful and not very often rude. But then today I had someone go over to get change for me and Lacey(I called to get her name after the person explained what happened) who was the employee at the window was very rude to the person that I had sent to get my change as was the person behind her who I do not know who it is. (Since our bank is not open on Saturday). The person I sent over came back and told me how rude and in my opinion after hearing it-unprofessional-Lacy had been to her, saying because she was not a member of Wells Fargo they could not do my change order(than the person in back of her said in a rude tone-just to do it this once). As a well known bank and one I have sent many of customers too, I am shocked by these employees behaviors. To end my review: You would think for a small town like Moab, that the employees would be more than willing to help out another business with change on a day other banks are closed. I won't be sending anyone else to do banking there that is for sure. I'll send them to City Market on the weekends from now on. By the way there is NO sign stating the fact that the bank will not give changes to non-customers at the window.

• R

  Ray

  5

  This is one of the best Wells Fargo's there is very very friendly and helpful

  Response from the owner

  Hi, Ray. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• R

  Reuben Badger

  1

  The Covid rules have made this branch very lazy. I used my bankcard and tried to make a cash deposit. The teller said I was not a person authorized on my daughter’s account. Since when do you need authorization to make a cash deposit into someone else’s account. So I ended up depositing the money into my account and later transferred money into my daughter account.

  Response from the owner

  I'm sorry you were upset after visiting this branch, Reuben. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• H

  Holly Allen

  4

  Have always had great help with my banking. They work hard to resolve any issues. They iniated tight Covid restrictions before it was mandated. They'll continue to be my bank

  Response from the owner

  Thank you for taking the time to review this location. I’m glad to read you had such a wonderful experience. I've made sure these kind words are forwarded to the appropriate teams. -Jessica, Wells Fargo HL Social

• C

  Chris Scharbow

  4

  This Branch has always had GREAT customer service!!

  Response from the owner

  Hi, Chris. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• M

  Moab Valley Multicultural Center

  5

  If you want to take your money to a bank that supports their community check out Wells Fargo, Moab! The Moab Valley Multicultural Center thanks Wells Fargo Bank for their continued support of our programs and events such as our Día de los Muertos Festival. Mil gracias for sponsoring us!

• K

  Kristie Martinez

  1

  I will never used this bank again I have never had to show my I'd to cash or use my bank card makes me want to move my banks the lady wasn't nice and shouldn't be dealing with people at all

  Response from the owner

  I'm disappointed to learn about your interaction with one of our team members, Kristie. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• P

  Paul Kionka

  5

  Lauren was very professional and helpful. My wife and I were pleased with the staff.

• T

  Timothy Gerber

  5

  ATM is right off the sidewalk across from shopping. Strategically and conveniently located.

• M

  Maxwell Lesoine

  3

  Ok, but sometimes has a very long wait time. Also, it was monumentally difficult to open a checking account through them.