Wells Fargo Bank Prospect Ave, Helena

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• R

  Randy Anderson

  1

  Bank changes hours constantly. The people you deal with are nice enough,but the bank as a whole reminds of a bunch of gangsters. I would never recommend Wells Fargo to anyone. I have my home loan with them and wish I were banking with someone else. If you have a choice on what bank to deal with just stay away from Wells Fargo.

  Response from the owner

  Your review caught my attention, and I want to make sure you get the assistance you need. If you could mention your review in an email to [email protected], I'll forward this matter for review as soon as I receive it. Be sure to include your full name, phone number, Google username, and complete property address (no account numbers). I apologize for the experience and look forward to discussing this further. -Jessica, Wells Fargo HL Social

• j

  jeff cech

  1

  Wells Fargo has been my bank for 35 years and since the pandemic Wells Fargo is the worst bank in town. I have an account with opportunity bank.. Opportunity is so far superior. I hate to leave Wells Fargo but if they don't straighten up I will.

  Response from the owner

  Your review caught my attention, and I want to make sure you get the assistance you need. If you could mention your review in an email to [email protected], I'll forward this matter for review as soon as I receive it. Be sure to include your full name, phone number, Google username, and complete property address (no account numbers). I apologize for the experience and look forward to discussing this further. -Jessica, Wells Fargo HL Social

• S

  Sara Cormier

  1

  Worst bank I have ever banked with. Everytime I go in they come up with another excuse not to cash my checks. I've been dealing with this for almost a year now and will never be going back. The tellers are rude and the drive thru people are the laziest I've ever seen. They will watch you pull up and just ignore you even when nobody else is there. I have no idea how this institution has managed to stay open.

  Response from the owner

  I'm very sorry you've had trouble cashing your checks at this location, Sara. To ensure I can forward this and your drive-thru concerns to the appropriate team, please tell me more about your visit in an email to [email protected]. I also ask that you mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• C

  Clayton Grewell

  1

  Worst bank ever. These people think they can dictate how and when you can spend your money. I tried to close my bank account and Kevin threatened to fight me because I wanted to leave this bank. Literally cant make this up. Complete garbage customer service. Will not ever do business with this bank. And Kevin shows how classless these people really are. Shame on you fails fargo

  Response from the owner

  I'm sorry to learn about your experience at this location, Clayton. Could you email more details about your interaction with the team member you mentioned? Please address it to [email protected], and be sure to mention your Google username and review as well (no account numbers). I'll make sure your visit is reviewed by the appropriate team. Thank you for your feedback. -Janet, Wells Fargo HL Social

• C

  Chris Meiners

  5

  We were passing through town and needed a notary in a hurry. We called ahead and spoke to Rachel. She was very friendly and helpful. When we got there we were helped mediately by Deanna. She was very friendly, professional and efficient. Overall awsome experience.

  Response from the owner

  It’s wonderful to see that you had such a positive experience with our team members, Chris. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social

• N

  Nichole Thennis

  5

  Jamie was so helpful!! I love this bank and the great customer service!!!

  Response from the owner

  Hello, Nichole. It’s wonderful to see that you had such a positive experience. Thank you for taking the time to share these kind words! -Shannon, Wells Fargo HL Social