VyStar Credit Union 3rd St, Jacksonville Beach

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  Billy Manis

  5

  My 1st Google review but wanted to share my experience at jax beach. Wasn't sure what to expect when I needed to go get my banking info recently.. they were all friendly and moving quick to get everyone what they needed. Danielle shared her card and I was able to get all my banking needs since then and it's been a pleasure doing business. Thank u

  Response from the owner

  Good morning, We can’t thank you enough for taking the time to provide this feedback! We are glad that you were satisfied with our service and thank you for being a VyStar member.

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  Kim Davis

  5

  Eric is absolutely amazing!! I came in to discuss some of my account information and was advised there would be a little bit of a wait. After several minutes went by Eric came over and assisted me up with the teller and was able to fulfill all of my needs. I’m a firm believer in great customer service but this was PHENOMENAL service. Come see Eric for great service. This is just something you unfortunately don’t see often now adays.

  Response from the owner

  Good morning Kim, Thank you for taking the time to let us know how we are doing. We're very lucky to have teammates like Eric, and members like you!

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  Kathleen Hilbert

  5

  I came into vystar for a fraud case and was greeted with the most delicious man. Matthew was not only professional, intelligent and well put together but was more then happy to explain the process with me. He made the situation all better with jokes. I see now why they put him in the front of the store. Great eye candy and a better personality. What a great manager you have!

  Response from the owner

  Hi Kathleen H, Thank you very much for taking your time to provide feedback on Matthews unbelievable assistance. We're glad he was able to help you in all you needed. Our goal is to make our members feel comfortable and welcome. We're grateful to have you as a VyStar member.

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  Madysen Urban

  5

  This is my favorite VyStar location. Ask for Matthew, he is really the coolest dude there. Matthew went above and beyond for me. I had a uncommon situation, buying a car from another state, and he was able to figure it out and do what needed to be done. He always answered any questions I had. He did all the work, and let me know what needed to be done on my end. I will never work with another location! Thank you Matthew!

  Response from the owner

  Hello, Madysen! We're happy to see Matthew was able to take care of your loan situation! We appreciate the opportunity to serve your financial needs. Thank you for being a member!

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  Kyle C.

  5

  The Jax beach Vystar branch is the absolute best. The employees are always very friendly and happy to help. I’ve financed multiple vehicles and my home through this credit union. Ask for Danielle if you need a loan, I promise you will receive 5 star service. Thank you guys so much for always taking such good care of your members.

  Response from the owner

  Good morning Kyle, We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

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  Lindsay Larkin

  5

  I have always expected and received great customer service from Vystar. Recently I lost my wallet. Canceled my cards and all that fun jazz. But when my cards didn't arrive within a few weeks I reached out. I was hoping to get new cards mailed out again and was prepared to wait. Since I did not have transportation to a local branch so they could print one. However when I explained this to Eric he went above and beyond for me. Printing new cards and overnighted them. The friendly service was great, but I truly felt that he cared about me as a customer. And that meant the world to me. I truly can not thank him enough!

  Response from the owner

  Hi Lindsay L, We're truly happy Eric went above and beyond to have your card mailed overnight. This is amazing feedback on his member service experience and we're very grateful you brought this to our attention. We strive to always make our members feel cared for, our members are extremely important to us. Thank you for being a VyStar member.

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  Jae Rod

  5

  Matthew Manolis did such a great job. I already loved banking with VyStar but Matt went the extra mile and because of that, it has given me such a blessing in my life. 5 stars isn't enough! 10/10.

  Response from the owner

  Good afternoon, We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

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  American Projects

  5

  Applied for a credit card and they approved me for 5000 more than I requested. Matthew called to explain the credit card I was approved for. He then asked me if I was interested in re-financing my auto loan. He was able to lower my rate and term. I did everything online and never left my house. This is the best credit union in the country. If you are not a member join now! Leave the Big banks alone and call Matthew he is a true asset to the Vystar team. Thank you Matthew. David Schomp

  Response from the owner

  Hello, David! Wow! Thank you for taking the time to provide this wonderful feedback! Rest assured we will pass the kind words along to Matthew's leadership team. We appreciate you being a member!

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  Erica

  5

  We have been banking with VyStar for over 10 years. They always go out of their way to help with all our financial needs. Matthew helped us recently with our loans and saved us hundreds of dollars! Highly recommend! 🙂

  Response from the owner

  Hello, Erica! Thank you so much for being a member for over 10 years! We definitely appreciate the wonderful review! We hope you enjoy those savings!

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  anna emery

  5

  I called into the Jax Beach branch to ask a few questions about a personal loan and got Matthew on the phone. Matthew was very pleasant and knowledgeable. I advised I was having trouble getting into the branch before closing. Matthew stated it was no problem at all this could be done over the phone and email with just a few questions. He had me approved and sent paperwork over to sign before noon next day! Matthew made this process very easy and even upgraded my credit card! Quick easy processes and fantastic customer service is what I always get at Jax Beach Vystar! You guys ROCK!

  Response from the owner

  Hello, Anna! Thank you for the great review for Matthew! We're happy he was able to make the loan process easy and convenient! Thank you for being a member!