Valley Credit Union W Oak St, Bozeman

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  Samantha Cornish

  5

  They were all very kind and helpful. They’re a great bank and I’m happy to work with them.

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  Michael Peters

  5

  I love this bank. They know me by name every time I come in and are extremely helpful!

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  Greg perras

  5

  I just transferred over to Valley credit union and as a strong believer in credit unions over banks again I'm very please with there service they give. I feel very secure there and they are always helpful to a new person with question no matter how small or large they go out of there way to find a answer. The best customer service ever!

  Response from the owner

  We appreciate you taking the time to leave this wonderful review. Thank you Gregory!

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  Pamila Fisher

  5

  Working with Jeff Taylor and his team at the Bozeman branch was easy, professional, and pleasant. They also met our needs and preferences where others would not. Glad to have discovered this organization.

  Response from the owner

  Pamila, I will be sure to share this great review with Jeff and the Bozeman Branch. Thank you for this amazing review!

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  wyo russ

  5

  Valley Credit Union has been great to me. Cherie Givens is someone I truly trust. She cares for my financial wellbeing and wants me to succeed. She works hard and is very kind and full of positive energy! She has helped me take control of my debt. I would completely recommend Valley Credit Union if you are looking for a credit union.

  Response from the owner

  Thank you for the amazing review!

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  Adie K

  1

  Valley Credit Union has charged me around $300 dollars in overdraft fees in the last three years, regardless of how quickly I cover the overdraft. But hey, at least they're "not-for profit"! I guess that's just the cost of being poor. As someone who lives below the poverty line, these overdraft fees have added significant financial hardship. This is an exploitative practice that simply targets poor people for being poor. If this credit union cared about it's members, it would be trying to do everything it could to reduce financial hardship.

  Response from the owner

  Adrian, we are sorry you feel this way. Our fees are very competitive to other local financial institutions and much lower than larger banks who may also charge their customers interest or daily fees on top of the overdraft fees. If you have any additional questions, please give us a call at (406)656-9100.

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  Chris Martin Martin

  1

  Absolutely the worst bank I have ever worked with. Every branch I go into from Bozeman to Billings is so slow and the employees don't seem to care that you're in a hurry. They shut off your debit card if your 15 days late on any loan which means you have no access to your own cash with your debit card. How do they control your money like that? I have never seen a bank or credit union shut off someones debit card when the accounts positive because they're a little late on a loan. Unreal Not to mention the manager Ed of the Billings branch called me an A HOLE Great customer service ED!

  Response from the owner

  Chris, we apologize for the inconveniences. If you would like to discuss this further please give us a call. Thank you

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  Yolanda Gamino

  5

  Never had a problem banking with valley. The employees are really friendly makes you feel like you belong

  Response from the owner

  Thank you Yolanda! We appreciate you taking the time to leave this review!

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  Alexander Hazellief

  5

  The staff at this branch is amazing! Valley is prepared to help you with any financial situations you may have! I'm glad to have made the swap

  Response from the owner

  Thank you for the awesome review Alexander!

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  Tricia Augeri

  5

  The best customer service ever! Always very friendly, they make conversation with you instead of just treating you like the next thing on their list!

  Response from the owner

  That is so nice of you to say, Tricia! Thank you for the amazing review!!!