USF Federal Credit Union E Fletcher Ave, Temple Terrace

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$2500

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• A

  Aicha

  1

  They accept student ID if you are a USF credit member, but not for shared branching. ID IS ID!

  Response from the owner

  Hi - Thanks for taking the time to share your feedback. Please allow us to clarify a few things. Our USF FCU members can present USF ID for certain transactions. However, we are required by Shared Branch regulations to follow shared branch rules regarding IDs and USF ID is not an acceptable form of ID for non USF FCU members (unless the non member is a minor, and the transaction is a deposit only). Shared Branch members are not our members and we are not able to make exceptions. If we do not follow these rules, we can lose our privilege to participate in shared branching. If you have any additional questions, you may contact Shared Branching.

• J

  John J Orriola

  5

  Great rates, service, and deposit boxes. I have 4 bank accounts, different banks, USF-FCU is the best.

  Response from the owner

  Thanks for the kind words, we're always here when you need us!

• L

  Luke Henderson

  2

  My best recommendation is to go to an actual bank instead of going to this CU where they do a great job at being bad

  Response from the owner

  Hi Luke - Thanks for bringing this to our attention, and we're sorry to hear you feel this way. We'd like to address some of your concerns, but need to know a few more details. When you have a moment, please give us a call, or email your contact information to [email protected] and we can give you a call back. We look forward to resloving your concerns. Thanks for being a member of USF FCU.

• N

  Natt G

  1

  Only a good idea for studemts2while they are students, once u graduate or transfer, take your business and your money and run. So inconvenient since i graduated

  Response from the owner

  Hi Nattelie - Thanks for sharing your feedback. Wherever you go after graduation and wherever your career may take you, our members have access to 30,000 fee-free ATMs and 5,000 shared branch locations nationwide. You can search locations at usffcu.com/locations. Thank you for your membership and we look forward to serving you in the future.

• J

  Juan Reyes

  5

  Great service and great rates. Haven't had any issues in the four years that I've had them.

  Response from the owner

  Hi Juan - Thanks for the feedback and for being a member of our credit union!

• S

  Susan Eschrich

  5

  I have been a member here for over 15 years and have consistently received attentive, caring service, even when they have been quite busy. Thank you all! I certainly appreciate it!!!!

  Response from the owner

  Hi Susan - Thank you for taking the time to share your feedback with us. We're thrilled that you're satisfied with the service you receive, and we will continue to provide that same level of service to you for many years to come. Thank you for being a valued member.

• C

  Christopher Chow

  5

  Great rates on loans. I recommend anyone buying a house or car to apply here at least to see the rates you can try to beat.

• J

  Jeff Huegel

  2

  They like to hold your money in the "Abyss"when you make a transfer. It takes days.

  Response from the owner

  Hi Jeff - Thanks for the feedback. A variety of factors are involved regarding the time it takes to process a transfer. If you'd like to discuss your account, please give us a call at 813.569.2000 and one of our representatives would be happy to help you. Thank you for being a member of our credit union.

• K

  Kristina “TEE TEE” Taylor

  3

  Usf atm took my money Monday night the atm said money tray error tryed to to get it back no body answered me

  Response from the owner

  Hi Kristina - We are very concerned about this and would like to speak with you as soon as possible, but we have no record of a member named Kristina Taylor. Please send contact information to [email protected] so we can give you a call to discuss the incident. Thank you.

• S

  Sakuya Starwind

  3

  They started charging $5/month for accounts with less than $300 average balance

  Response from the owner

  Hi Sakuya - Thanks for reaching out. Accounts owned by members over the age of 24 with total aggregate monthly balances of less than $300.00 are assessed a monthly fee. The presence of any loan product will also waive this fee. We’re your credit union, and we want to provide value to all of our members in the form of lower fees, better deposit returns and lower loan rates. To do this, we need participation from all of our members. Please give us a call at (813) 569-2000 and we'd be happy to share with you some ways that you can increase your participation with the credit union and easily avoid this fee. Thank you for being a member of USF FCU.