USA Checks Cashed & Payday Advance Bear Valley Rd, Victorville

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• B

  Big Mike

  5

  Go there every 2 weeks, never any issues, ladies behind the counter always have awesome demeanors.

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  Its Michael

  1

  I walked in and the worker forced me to let another person that wasn’t ready go in front of me, I already handed her my check.

• F

  Forget Me Knot Massages

  5

  I have been using this particular location for about year now and I’ve received the ultimate & utmost respect. They have all been very understanding and I truly appreciate the positive vibes and receptive attitudes during these difficult times! Thank you ladies with love Kimberly R....

• J

  Jr Nunya

  1

  Online it says they purchase gift cards went in to incrier and the lady was very rude and tolde they don't they should update there changes.

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  Jacob Martinez

  1

  The Mexican lady was very rude to multiple people in line in front of me . Sent away multiple customers. There’s a sign on the window that says they cash ALL TYPES of checks so I stopped waited in a long line for her to say with a smirk oh we don’t cash these . WILL NEVER GO BACK!

• S

  Sunshine Cruz

  2

  Saturday, 5 May, I went to USA Checks Cashed & Payday Advance 14876 Bear Valley Rd, Victorville. there was a long line, there were 2 female employees in the front counter and a male employee inside the cash cage, name Marvin. He embarrassed the other female employee in front of the customers. He told her that she needed to leave to take her break but the female employee was concerned because there was a long line and she did not want to leave her coworker by herself and she wanted to continue to assist the customers, but Marvin continued to raise his voice and continue to talked down to her as if she was doing something wrong by trying to help her coworker and the customers. I just think it was unprofessional and unnecessary for him to be acting like that. I felt bad for the female employee. Why couldn't him assist then.

• K

  Kevin Lopez

  5

  Joann was such an amazing person and was vary helpful. She not only made my day but my week as well. A Thank you is not enough.

  Response from the owner

  Kevin, Thank you very much for the great review. We are happy that we were able to help you out. Please come back when ever you need check cashing or a payday loan / payday advance. Thank you again.

• V

  Vince Rudolph

  1

  I was not informed of the 6% Fee associated with cashing a Money gram Money order until they had already processed it and were handing me the money. When I asked about the fee she very rudely said they treat Money orders the same as cashing a check, and that since they already processed it i would have trouble cashing the money orders somewhere else. I said shouldn't that be something you tell a customer BEFORE you cash a money order there? She was again very rude with her reply of you want the money or not.. So I was basically trapped into over 60$ fee for a cashing a thousand dollar money order. VERY UNPROFESSIONAL AND ZERO HOSPITALITY, NOT EVEN A SORRY. I feel like I got scammed and there was no way out because they already processed it. Lesson learned

  Response from the owner

  Vincent, we sincerely apologize for the situation you encountered while cashing your money order with us. It is true that we treat the cashing of a money order the same as we do cashing a check. Our rates for check cashing are posted prominently in each of our stores in an effort to make sure our customers are aware of what the fee will be for cashing a check. Again, we apologize for any misunderstanding and appreciate your patronage.

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  Samantha Holmes

  1

  The mexican lady that works there is so lazy and rude. We have had so many problems that has resulted from her not being helpful at all. She cops the worst attitude every time I or my husband goes in there. I NEVER write bad reviews but because of her I took time out to write this. Would give 0 stars if I could.

  Response from the owner

  Samantha, we would like to apologize for the bad experience you had at our store. We strive to provide our customers a helpful and courteous experience. If you like to share any additional information with us regarding your experience at our store with Check Cashing, Payday Loan Advance or MoneyGram, please call our Customer Satisfaction Hotline at 1-858-268-3500 ext. 102, or email us at [email protected].

• R

  Rachelle

  1

  The website says you cash ANY check. This is NOT true. I brought a personal check in to your store to cash it and was told you don’t cash them any longer. Please edit your website to reflect these changes so that people don’t waste their time and gas driving to your store. Thank you

  Response from the owner

  Rachelle, we apologize for your inconvenience. There are many different types of checks and individual requirements that come in to play when cashing a customer check, far to many to list on our website. We appreciate your business and again, sincerely apologize. We have updated our website, as you suggested. In the future we ask that you contact our store with any questions you may have regarding check cashing.