United Check Cashing Christiana Rd, New Castle

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• L

  Louise Kwiatkowski

  1

  Wouldn't cash check. Told me I could have deposited it mobiley and refused to call the bank to verify that it wasn't

  Response from the owner

  I am sorry you felt that way. Please do understand that that banks cannot verify whether a check was mobile deposited until it actually clears the account.

• M

  Melanie P

  5

  I am very offended by a review I just read on here!! I think it was rude and desriminatory. This place is great and I have always had a great experience coming here to cash my checks. Calling an employee fat or saying mean things on here like that is rude. I personally want to thank all the employees here for their great service.

  Response from the owner

  Thank you for your support.

• M

  Margo Thompson

  5

  Quality customer service, never a bad experience. They offer services most check cashing establishments don't offer. Money orders, wire transfers, Title Loans All done with a smile! When the bank won't cash that check. Consider United Check Cashing their the best!

  Response from the owner

  Thanks for your generous review.

• G

  Greg D

  5

  I have been going to this location for years and have never had a bad experience. All the ladies there are always pleasant and will do the best to help in ay way possible. If you get an attitude and are pushy you will get it in return if you push to far ( that's life!). Always be respectful and you will get the same. Highly recommend this location!

• A

  Amber Phillips

  5

  I’ve been coming to this location for years. Never had any problems! Everyone has always been friendly & helpful! I can’t imagine anyone receiving bad treatment there unless they’ve caused problems themselves.

• A

  Anthony Kasowski

  1

  They are not open at 330 when i went

  Response from the owner

  I really have no idea of where you went. Our location closed at 4.30pm. I was personally present.

• R

  Rocio Nunez

  1

  The African American manager seemed annoyed when she saw me with my African American husband come in, and as soon as she saw he was with me, she refused to change my check (an official payroll check from Bank of America) and wouldn’t give me a reason other than ‘we don’t change those checks’. Had to drive 20 minutes to a sketchy Namaan’s Rd. Location where I was immediately helped. I was so startled and upset at the way this woman treated me for literally no logical reason that I’ve been trying to contact corporate. Absolutely disgusted and appalled at her attitude. Lying and saying they never change Bank of America payroll checks.

  Response from the owner

  Sorry to hear that. I am pretty sure that had nothing to do with you or your African American husband. When it comes to check cashing, every store may have its own policies and protocols that have to be adhered to especially if you are not a current check cashing customer. Everybody at the store would be more than willing to cash your check if it met the set guidelines.

• A

  Aaron&Ry 302

  5

  Place is amazing! Excellent customer service

  Response from the owner

  Thank you so much