United Bank S Thompson St, Springdale

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• G

  Gary Wentz

  5

  From Scott Ward to the ladies in the office to the tellers, they are all professional, cheerful and extremely helpful & friendly!!! I have been with United Bank for over 20years and will be with them for another 20years!!! Excellent, exceptional bank and people!!!

  Response from the owner

  We are so happy to hear this, Gary! Thank you for choosing us to be your bank! We look forward to another 20 years as well!

• G

  Garrett Roberts

  1

  This used to be the best bank. Having an account for over 10 years I refused to go to a larger one with more access and features. Sadly, not the case anymore. Truly disappointed, and will happily take my accounts to a larger one. Do yourself a favor and look elsewhere for your banking needs.

  Response from the owner

  Hi Garrett, Thank you for taking the time to leave us a review. Your feedback is important, and we rely on hearing from our customers to ensure we’re doing a great job. As you shared in your review, this was not the case for you, and for this, we do apologize. Our customers are the heart of our business. We have been informed that a member of our team reached out to you yesterday and that the issue that you had has been resolved. We would love for you to update this review if your feelings have changed. Thank you, again, for taking the time to share a review with us.

• K

  Keri S

  5

  This was our first experience with United Bank and we were beyond impressed! They helped us with our PPP loan. The level of customer service was top notch. They were extremely efficient and helpful throughout the entire process. Even though we had no prior banking with the bank, they still treated us like a priority. Thank you so much!

  Response from the owner

  Thank you for the great review, Keri! Every customer is a priority to us, and we are glad you felt that!

• P

  Personally Yours

  5

  We have been banking with United Bank for 17 years. We are very happy with the excellent service everyone at United provides. They were extremely help with our PPP loan application. So thankful to have such knowledge people at United.

  Response from the owner

  Thank you so much for the 5-star review and for being a loyal customer! We look forward to serving you for years to come!

• M

  Morgan Hurlocker

  5

  Angela at United Bank was so helpful during the process of applying for my PPP loan! She made everything a breeze and was easy to communicate with and always got back to me ASAP. I’m so thankful for her and United bank during these unprecedented times!

  Response from the owner

  We are so happy to hear this, Morgan! Our customers are our top priority! We will be sure to pass along the compliments to Angela as well!

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  Casey Bowers

  5

  I've been banking with United since I was 15 when I got my first job. I've always had a fabulous experience, especially with Salyna who always knows me by name when I come in! She's consistently super helpful with whatever I may need. Thanks United Bank and thank you Salyna!!

  Response from the owner

  We are so happy to hear this, Casey! We look forward to serving you for years to come!

• W

  Ward Davis

  5

  I absolutely love the customer service at United Bank. They are the best of what a local bank should be - extremely responsive, easy to work with, and full of local pride.

  Response from the owner

  Thank you for the great review, Ward! We take pride in being a community bank. We look forward to serving you for years to come!

• L

  Lamont sims

  5

  This Bank is awesome and so are the staff. They are nice, helpful and get you out in a timely manner. I recommend that if you don't have a Bank Account, Savings Account and would like to open one please come here first.

  Response from the owner

  Thanks for the review, Lamont! We are so glad that you had a great experience with our team! We look forward to having you as a customer for years to come!

• Q

  Quy Le

  5

  Angela and Chris made my PPP process easier than making Microwave popcorn. They kept me up to date the whole way and I could not be happier with their customer service.

  Response from the owner

  No to be corny, but we're so happy you popped in to United Bank for your PPP loan, Quy! We will pass along the compliments!

• K

  K. B.

  5

  When my own bank turned me away United was there to help me out. So a big shout out to united bank, you're awesome!

  Response from the owner

  Thank you for the review, K.B.! We are always happy to help in any way that we can!