U.S. Bank Branch 2nd St, Willmar

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• D

  David Jordan

  1

  Ridiculous that they don’t open till 9:30am. Other banks are usually open 8am 8:30am. Update: Their business hours are incredibly inconvenient, not being open at least on a Saturday is inconvenient, and nobody answering their phones is inconvenient. This is the most inconvenient bank that you could ever bank at.

  Response from the owner

  Hello David, thanks for sharing your feelings about the branch changes. We understand that changing the hours for our branches is a disruption for our customers. We are committed to making the transition as smooth as possible. We have shared your feedback with the appropriate group. ^Heather

• C

  Cherish Rhinehart

  1

  They need to update hours both online at at the actual building. I went by 3 different times to try and add money to my account to get me out of the negatives and all 3 times they were closed, including the ATM.

  Response from the owner

  Hello Cherish. Thank you for taking a moment to share your experience with us. Please visit usbank.com/locations for information on branch availability. If you have visited and the information is listed incorrectly, we would like to speak with you and have the matter researched. Please send us an email to [email protected] with your phone number and reference number 10287, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan

• J

  Jerry Wilson

  5

  Friendly staff, relaxed atmosphere. Watched these guys go above and beyond for their customers. Many bankers are stuffy and uptight, you won't find that here. They were even nice to me and I was there to install wifi. They didn't have to be nice to me but they were, so I bet they are even nicer to customers.

• S

  Steven M

  1

  Do not I repeat do not use this bank or US Bank in general if you run a business wasted 8 hours in two days. They cannot grasp that you are running a business

  Response from the owner

  Good morning Steven. Thank you for taking the time to leave a review. I am sorry so much of your time was taken up these last few days. We understand time is precious. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 9949. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

• J

  John Ruter

  1

  Had multiple overdraft fees even though I had money in my account. Sat down and talked with the account manager 3 times and it went in one ear and out the other with him. Looks like I'm going to have to take them to court.

• B

  Bmillzzz.22

  1

  Terrible! They don’t even stick to there own hours they sometimes close early for no reason, terrible service! Would not recommend

  Response from the owner

  Hello, thanks for taking the time to leave a review. I understand how frustrating it is when the posted hours aren't followed. We'd like to get details about this experience. Please send us an email to [email protected] detailing the experience, including your phone number and reference number 10052. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather