Truist N Tamiami Trl, Nokomis

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• S

  Sara Johnson

  1

  WORST BANK EVER! I put 5 stars otherwise you can’t post this review! Online banking bill pay doesn’t work. Terrible customer service. I found out through their third party bill pay processor that they added extra digits to my account and they don’t know how to remove them! Switching

• s

  sharon layne

  5

  Karen was great! I opened a new account and she made sure I got what was best for me. Very knowledgeable and understanding. I have a loan also and everyone is always polite and effecient.

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  M K

  2

  Not pleased at all with this particular SunTrust location and SunTrust for my money market account overall. 1. The fraud prevention process was "overzealous" in that I tried to pay credit cards from the account and the transactions were put on hold. I responded to the fraud check via phone to compete to payments and then checked my accounts a week later and payment had never been released. 2. I decided to close the account and was told I needed to deal with a "banker" to do so. I waited for 15 minutes while a banker 8 feet away clicked on her computer without ever even acknowledging me. All I expected was recognition and confirmation that she'd be with me when she was done, but she couldn't be bothered. The tellers were nice. No issue there.

• R

  Roland Plourde

  1

  I would of given a 0 star but that is not a option, very rude boss behind the counter. So they will deal with anyone but the people that are in line.

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  Millie Young

  2

  The ladies are great. Drive thru is very slow and only one lane open most of the time. 15 to 20 min wait. Not good.

• J

  Joseph Carney

  1

  What a joke this place is horrible the branch manager and a teller named Alisha are the worst form of employees available do not bank here the one star is because u can't give no stars