
Truist N Germantown Pkwy, Cordova
Bank- +1 901-417-5500
- http://www.truist.com/locations
- 1136 N Germantown Pkwy, Cordova, TN 38018, United States
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Reviews
2.6 stars based on 10 reviews
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Peter P1The customer service employees do not know how to renew my cd account deposit to someone else account they are not even able to figure it out talked me to come back tomorrow. I really sad need better training....
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Travisha Vaughns2Sat for an hour to get a form notarized just to be told from the next available clerk that she forgot her stamp and I would have to continue to wait for the other clerk who was working with a client on the phone as well as had one in front of her. Left as a result. Would rather pay then wait 2 hours with a newborn in the lobby during COVID for something to be notarized, which takes less than 10 minutes to do.
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Eunice5The associates are always friendly, knowledgeable, and helpful. I have several accounts with Suntrust, and I appreciate the employees at this branch. Wait times currently are due to the branch using extra caution to keep everyone safe and everything sanitary. I appreciate the level of care used. Thank you, Suntrust Cordova.
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Jonbeth Barnett5Stan is the man (Branch Manager) very personable service. I was sad to see this low rating. I have experienced great service here. Aside from few ATM issues trying to make after hours deposit, but that was a machine offering a service nothing to do with their personable customer service. This is a very busy part of town so I have learned peak hours and avoid going during that time. I have moved to different parts of town over the last decade and continued to use dif branches of Suntrust now Truist with ease.
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Sierra Young1I used to love this bank 3 years ago till I moved back to the neighborhood now I think they're under new staff so now I spend 30 minutes in the drive-through every time I could be the 1st one at the window I think I might just find a new bank or might go to the older one on summer
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Kaci Lane Johnson1I have never had such bad banking experience ever!! I called the help line before i even went in to the branch to cancel my account to see if i was able to resolve this issue. The lady on the phone was zero help. She tried to explain to me why some of the unnecessary overdraft charges were done. But she made no sense what so ever. She explained that a pending item was a reason for overdraft fees charged on other items that have been cleared. With the amount was over the funds needed. Went into the branch with a print out showing the issue and they said that they were unable to refund me the over 200$ worth of overdraft fees they charged me. This bank cheated me completely. Would never recommend this bank to anyone ever
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Denisa Yarbrough1We have been banking with Suntrust for quite some time. Ever since my husband started working with a new employer that still writes paper checks we have had an issue cashing his check! They said “ if you don’t have the amount in your account to cover the check we can’t cash it.” Duh! The check is in your hand. Might I mention this is a COMPANY check NOT a personal one! Walmart and convenient stores cash checks all the time BUT AN INSTITUTION THAT HOLDS OUR MONEY CANT! 🤬😡 Very disappointing financial institution. Please do yourself a favor and find another bank. They also have lousy savings fees! We will not be with this bank going ominto the new year!!!
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Trae Jeffries1IF I COULD GIVE THESE FOLKS 0 STARS I WILL THIS IS THE DUMBEST BANK I BEEN APART OF. DONT GET THIS BANK
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Courtney grayCourtneyGray1Be prepared to spend an hour in line. Absolutely unacceptable! Also- they don't accept cash?! What bank does not take CASH!? Terrible service
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Jin Lin1Waited a hour. Very slow. Only one person at the desk helping customers. I would give them zero star if I can
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FAQs
1. How Do I Connect with Truist?
Just call them at +1 901-417-5500 or just submit your personal info on their official site.3. How To Obtain a Loan with Truist?
Just submit your personal info on their official site. If you are looking for installment loans for bad credit, visit our platform to get more details.5. What Should I Do If I Fail to Pay off My Loan?
You should check the late payment policy on your loan contract. Contact your lenders as soon as possible to reach out any potential solution.
2. I Do Not Know Where Truist Is, How Can I Locate It?
Truist is situated at 1136 N Germantown Pkwy, Cordova, TN 38018, United States. You can use a Map app to find out the best way there.4. Is Truist a Lender or an Agency?
Truist is a Bank. As a popular broker, US Title Loans also connects you with multiple online lenders offering loans with reasonable offers. Get your online bad credit payday loans on our platform today!6. Can I Apply for Loans for Bad Credit Ratings with Truist?
Yes. You can also visit our page to get title loans for bad credit even if your credit score is bad.