TitleMax Title Loans US, Albertville

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  Jaimie Davis

  5

  Love these girls! They will get you the money you need! If you need a translator Kandy is amazing! You defiantly will be glad you made the choice to go to them.

  Response from the owner

  Hi, Jaimie. Thank you for your feedback! We train our teams to provide excellent customer service. We appreciate your business.

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  Amanda Ferguson

  5

  I am very satisfied being a customer here. I have have been a customer for 8+ years, and have always been treated well. Tensleigh Beck has always been helpful and professional. She has a good attitude, and makes people comfortable. Jaime Quintino is a card, and never gets angry or pushy when I'm late. I like that I can tell them about when, and what day I will be in, and they don't hassle or burn my phone up. Very much appreciated...

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  Ashley Gomez

  1

  I wouldn't recommend it if something happens and you happen to get layer off the manager of albertville isn't compassionate. Even after I told her to come pick the vehicle up she was flat out disrespectful and rude. I kept contact I was very honest and genuine and she was extremely rude. Matt however was awesome and very respectful and even apologized for he's bosses behavior. I think Titlemax in Albertville needs someone like Matt to be the manager.

  Response from the owner

  Ashley, thank you for reaching out about your recent experience. We value your feedback on your most recent experience with TitleMax and would like to learn more. Please feel free to reach out to our customer resolutions hotline at 1 (800) 804-5368. From there we can contact the appropriate parties and work through any issues.

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  Kimmie Osbourne

  5

  I did business with this office about 5 years and was always treated with respect and kindness. Tensleigh always greeted me by name as soon as she saw me and went above and beyond to make sure I left happy when taking out a new loan. I would pay the loan off and say, bye, I wont be back! But it wouldn't be long before I'd come back for more money 😂. I recently moved to Madison county and used a different location. I wish I had driven an hour to the Albertville location instead! I miss the friendly faces and warm personalities!

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  Deanna Garrett

  5

  I did business with Matt Jones in the Albertville store today and he was very helpful and kind to work with! I will definitely recommend this office to all my friends and family! Thank you for being so kind and helpful in my time of need!

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  Marcos

  5

  Tensleigh was very friendly and helpful . She made the process easy and simple. I am definitely going back and will recommend all my friends and family.

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  PreacherMan7290

  5

  Matt was excellent!!! He made me feel so welcomed as soon as I walked in the door! I will definitely refer my family and friends!

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  AJ Hernandez Jr

  5

  Absolutely blown away by the service. If anyone is EVER in need of some help, stop on by and ask for Tensleigh Beck because this woman can DEFINITELY help you out. Jaime offers bilingual help for any Spanish speakers! I had just moved to the area and needed a helping hand when I found TitleMax. I am very, VERY grateful I came in when I did because Tensleigh was able to get me EXACTLY what I needed during a tough time!! I will FOREVER BE INDEBTED TO HER!!! Do not wait another day for the help you need. Stop by today.

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  My Flight Attendant Life

  5

  Tensleigh and her staff are amazing! The level of customer service was awesome. I'd definitely go back and I'd recommend that my friends and family go to this location too!

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  angel anderson

  5

  I love coming to this place. There is a very friendly and helpful staff. That is kind of hard to find these days. But when I first came here I was having a bad time in my life and Tinsleigh helped me to figure out a way through it. Dont know what i would have done back then without her.That's why when I pay off my loan I just always come back here. Thank you Tinsleigh and thank you everyone up at title max Albertville al for being so helpful.