TitleMax Title Loans Van Buren Blvd, Riverside

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$2500

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  Jeannine Villarreal

  5

  I actually went in with my husband and the staff was right off the bat very welcoming and attentive. This place was very customer service oriented. We were taken care of by Maria Zamora and I say taken care of because she didn't just help us through the process, but actually took care of us. Offered something to drink, explained process every step of the way, was efficient and at the same time very personable, knowledgeable and friendly. It's rare nowadays to be treated like family in a business setting and Maria delivered. Thank you!

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  Marva X

  5

  This was the most awesome experience..fast, friendly ABD professional. My new best friends took (and are taking)very good care of me. Not to mention the helpful financial advice to better pay back my loan. THANK YOU ALL!! Riverside office ROCKS!!

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  bianca caldera

  5

  As soon as you walk in, he got up and greeted my husband and I. That right there already is great customer service. John helped us out to get a loan and explained everything to us that make since. Thanks again. Will definitely recommend this place

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  JOJO

  5

  Great, fast service! Sabrina helped us right away getting our loan. John was there at all times answering all questions we had and both were very honest and helpful. Really recommend this place ask for them they will help you with anything you need!!!! :)

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  Urma Torres

  5

  At first I was a little frustrated with my account, but I was able to get all my questions answered and get my account back on track. The staff was very friendly and understanding. Although these loans may not be ideal, they definitely helped me in my time of need and I am now on track to paying it off.

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  Ryan Barba

  5

  An endless expression of sincere gratitude to the entire staff at this location for providing assistance in the most critical of times for my family and self. Jessica and crew went far beyond (an extra 5 miles not just beyond the first) to secure a loan that met my criteria and needs! She and her co-workers (including Office Manager Sabrina) are the perfect combination of professionalism and positive personality! Their product knowledge is on point without including any high pressure sales/up sell tactics. The process itself is quick, easy and, once complete, quite likely the easiest loan you will ever secure. Payout is in the form of a check which, by contract, is immediately cashable at any Wells Fargo sans a non-customer fee. If you are considering a title loan and live within 100 miles, look no further!!

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  Robert Watson

  5

  Had an awesome experience with John at the riverside store, his customer service is absolutely spectacular and heart warming. Special thanks to Sabrina the Gm for maintaining such an awesome staff.

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  jose velasco

  1

  Made feel like the biggest idot in the world , I can see that all the reviews for 5 stars about customer service but what about the LOANS! I got a 3500 loan and in the end of it I would have to pay 18,000 but the end of loan. How come they didn't show me on that in the begining . I got lucky to get it out before but they ended up with 4k from me. I can see why there so dam nice to convince you into this trap. Don't do it!

  Response from the owner

  Thanks for your feedback Jose. I apologize for any inconvenience you’ve experienced and I understand your frustration. We train our employees to fully disclose all details before any paper work is executed. If you feel you did not receive proper education or notification about our product, I would advise you to contact us at 1 (800) 804-5368 and file your complaint. From there we can contact the appropriate parties and try to work through any issues.

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  Sandra Childress

  5

  Walked in at 9am, walked out at 10am. Easiest financial transaction ever! Thank you, Maria! Looking forward to debt consolidation and then paying this loan off fast to boost my credit!

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  ERIC MACK

  5

  It was a pleasure to have Sabrina take care of me and had no problems receiving what I asked for in my buy out title loan I most definitely will be doing business with them in the future.