The Money Source Inc. E Elwood St, Phoenix

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$2500

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• A

  Abe

  5

  Kristi responded immediately to my issue and resolved it right away. Great customer service by her.

• b

  bobbi mcdonald

  5

  They did everything they could to keep me in my house during Covid when I lost my job and fell behind on payments.

• E

  Eli Frank

  5

  I have had my mortgage with TMS for years and Jo is the best customer service representative I have ever had the pleasure of speaking and working with!!!

• C

  Commercial Account

  5

  Most helpful people. Have been with them over 2 years now. Could not ask for better customer service. Always helpful when I call.

• P

  Patricia Rose

  2

  This company do a horrible job servicing me as a customer, wanted to do a refinance only to find out nothing happened and no communication from this gentleman Richard, yesterday i called to find out about removing pmi insurance, only to hear customer service i will hear back in writing really now.

  Response from the owner

  Good Morning Patricia, I hope your doing well. My name is Kristi Schleicher. I am the VP of Customer Experience here at TMS. Would you be able to email me directly your loan # and contact phone #? My email address is [email protected]. I look forward to working with you.

• S

  Sanja Harkleroad

  5

  Jo was so nice and helpful with my questions. He was very detailed and patient with me as I navigated through the website.

• M

  Melissa Justice

  5

  D is fantastic! So personal, patient and knowledgeable. Wonderful customer service.

• D

  Dana Messinger

  5

  Kristi solved my problem quickly and with little issue. Excellent customer service!

• G

  Garrick H

  5

  Antonette was fantastic. She answered every question I asked and provided additional info. Thanks again!

• B

  Brenda Funke

  1

  I give them NO STARS!!!! From their error our credit has been hit and they won't take our payment!!! ABSOLUTELY WORST COMPANY AND PEOPLE I HAVE EVER DEALT WITH!!!!!!

  Response from the owner

  Good Afternoon, we reached out to you recently via phone. If you have any further questions or concerns please reach out to us at the contact information we provided. We look forward to working with you in the future. Thank you.