The Bank of New Glarus 1st St, New Glarus

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• J

  Jordyn Steinmann

  5

  1) Money is in your account the minute you deposit 2) Quick service most of the time 3) Knowledgeable staff - and if 1 person doesn't know the answer, they will find somebody who does 4) Always quick to fix an issue we might have 5) Staff members are always nice and polite 6) Multiple locations around our area for convenience It's nice to be able to work with a local, hometown bank. We appreciate the small-business and look forward to banking at The Bank of New Glarus for many more years.

  Response from the owner

  Thank you so much for the review, Jordyn. If there is anything we can do to improve our service, please don't hesitate to reach out and let us know.

• D

  Dan Prigge

  1

  You're not a valued customer. Don Zimmerman threatened to close our accounts when we stated how unhappy we were that we were getting charged by another financial institution due to the Sugar River Banks mistake. Hard to believe that such a threat would be made to a loyal customer who's family had multiple accounts for years. Not to mention it was over a $15 charge. I followed through on my end and closed our accounts due to the way he thinks he can treat customers. He even had the nerve to call me after the fact and still act is if that was an okay way to treat people. Take your money to someone that will appreciate you.

• J

  Jacob Taylor

  1

  Been banking with them for around 4 years. Leaving the bank due to how they treat people. They were once a good Bank, but now are rude and not worth the time. Reason for me leaving bad review and planning ot leave the bank, is how they handled a 65 year old lady getting mad they closed her account and almost messed up her SSI. Details will not be shated, but let's say this. It was enough for me to close my free checking account and go to a place where I pay each month for an account.

• A

  Andrew Elmer

  5

  Amber Foster at the Brodhead branch assisted me with a mortgage loan. She was very knowledgeable and made the entire process quick and easy for me. She was very communicable and a pleasure to work with. I would recommend her to anyone.

  Response from the owner

  Thank you very much for your review, Andrew. We'll be sure to let Amber know how much you appreciated her service.

• J

  Jennifer Palmisano

  1

  After banking with this bank for over 15 years I cannot use my debit card as a credit card. Moved out of state and kept bank account open because I liked them. Today I had an emergency and needed to use my card and was told I could not do it unless I used my pin. The whole time I have never used my pin. Now they won't let me use my own money. I have nothing nice to say about this bank. If I ever moved up there again I would never use this bank ever again. Worst service I have ever seen.

• B

  Bruce Bartle

  5

  I've been a customer of the Bank of New Glarus for a long, long time. Throughout the years I have always experienced friendly and very professional service. Great bank with great people.

  Response from the owner

  Thank you, Bruce. We appreciate your business and it has been a pleasure to serve you all these years.

• E

  Elizabeth Vandygriff

  5

  Best bank EVER! Every time I have a question or problem they fix it right away. They have also up graded there mobile banking which makes banking so much easier.

  Response from the owner

  Thank you so much, Elizabeth. Our mobile banking app is definitely a great tool and we are glad to see that it makes banking much easier for you. Have a great day! :-)