TelComm Credit Union W Battlefield Rd, Springfield

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$2500

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  Sarah Dabbs

  1

  These people do not care about you. Take your business elewhere if possible. To clarify they have my first paycheck of the month tied up for days due to a technicality they created. They then compounded that by shifting blame onto their new hires. Also, they stop answering their phones before they close.

  Response from the owner

  Hi Sarah, I am sorry to see you had a disappointing experience. I would like to look into the situation and see if there is anything I can do to assist. Please contact me at [email protected] or call 417.886.5355 and ask for Lori. I look forward to hearing from you.

• B

  Brittany Dimakos

  1

  I really liked this bank when I first switched about 5 years ago but here lately the customer service has been awful. What has changed?

  Response from the owner

  Hi Brittany, I am sorry to learn you had a disappointing experience. If you would like to discuss with me offline I would like to learn more. Please email me at [email protected] or give me a call at 417.886.5355 and ask for Lori. I would like to help if I am able.

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  Nic L

  1

  Not much for customer service or personality. Useful when I worked nearby but many credit unions are hungry for membership.

  Response from the owner

  Sorry to see you were not satisfied with your interactions with TelComm CU. If you are open to discussing with me please feel free to call me at 417.886.5355 or email me at [email protected] and ask for Lori. I will be in the office after 1/3/22. We strive to do our very best with all member interactions and if we can improve I want learn where the ball may have been dropped and address any issues. I look forward to hearing from you.

• K

  Kristy Taylor

  5

  I recently sold my Jeep and bought a new-to-me used car and both loans were handled by TelComm. Tara New was very helpful and made the selling process very easy as well as the new loan process seamless. She helped me and the buyers/sellers with all of the title work and bill of sale paperwork which was handy when I went to title the new car. The whole process of selling one car and buying a new-to-me car took less than 45 minutes and I got a great rate on my used car loan. I would highly recommend using TelComm Credit Union. They feel like neighbors and friends.

  Response from the owner

  Thanks so much Kristy for your kind words, so glad we could help get you back on the road!

• y

  ye li

  1

  run from this bank runn as fast as you can if they run your card twice for a car payment they wont admit to it or fix it leaving you unable to pay bills and the people are rude and condisending

  Response from the owner

  Hi Ye, I am sorry to learn you had a frustrating experience. If you could please contact me directly with your legal name, branch location you worked with and account information I would be happy to look into the situation and see if there is anything we can do to assist. Please email me at [email protected] or call me at 417.886.5355 and ask for Lori. I look forward to hearing from you.

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  D. Rae Oreos

  5

  I've never had a bad experience here. The employees are soooo nice and helpful. The building is taken care of. I enjoy going here😁

  Response from the owner

  Thank you for the kind words and for being a member of TelComm CU!

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  Tony Evans

  5

  The employees here are very nice and courteous. They make you feel as if you are family!

  Response from the owner

  Thanks so much Tony for the fantastic review! We appreciate your membership with TelComm CU.

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  Stephen Ngah

  4

  Please i have a question Does telcomm cu bank atms accept checks?

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  Mark Brantner

  5

  Better than any Bank, bar none.

  Response from the owner

  Thank you so much for the 5 star review Mark! We appreciate you choosing to be a member of TelComm CU. Happy New Year!!