Superior Loan Servicing Topanga Canyon Blvd, Canoga Park

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• R

  Reginald Lal

  4

  I've been a customer for several years, they have good people and systems in place to help with the customer service needs/requests, along with an online portal to assist you.

• A

  Adan Guardado

  5

  Great people to work with, Barry and his team are very responsive and informative.

• Y

  Yoram Ron

  5

  Very professional and responsive to any question. Never been late on payment for the last 6 years.

• P

  Pila Tupou

  1

  Don’t do business with them because they will not try to help you in anyway. Having robots answer your call will probably be better.

  Response from the owner

  We show no such borrower nor investor in our client database by this name. Bear in mind, we frequently must decline furnishing sensitive borrower information to inquiring people who have no written authorization to gain such info. Without furnishing us with a loan number, we are limited in our ability to research any issues. Thank you

• R

  Robert Kulle

  5

  Barry, Scott and their team are great to work with.

• j

  johanna freire

  1

  They are the worse. HORRIBLE, HORRIBLE, HORRIBLE. THEY ARE SUPER RUDE WHEN THEY ANSWER THE PHONE, THEY DONT WANT TO ANSWER YOUR QUESTIONS AND TELL YOU THAT "YOU GET A STATEMENT EVERY MONTH AND THAT SHOULD ANSWER ALL OF YOUR QUESTIONS. THEY ALSO HANG UP THE PHONE ON YOU!!!!!!!!

  Response from the owner

  Johanna, I want to apologize if any of our representatives were rude in anyway and would like to address any questions you have. I can assure you that none of our representatives would hang up on you; however we did have some intermittent phone issues around the time of your post (and prior), that were caused by issues with our phone and internet vendors. We are actually implementing a new phone system in the next several days, to not only address the past phone issues, but to also improve our ability to help our customers. I welcome the opportunity to speak with you and address any questions or issues you may have had. Please call our office at (818) 483-0027, press * to speak with the front-desk, and ask to be transferred to Howard.

• R

  Rod Goldberg

  5

  Very professional and responsive. Whole heartedly recommend.

• W

  Waseem Tarabishi

  5

  Outstanding and professional service. Easy to communicate with.

• M

  Michael Haberman

  5

  Excellent customer service, for us as the lender and for our clients.

  Response from the owner

  Michael thank you for taking your time to share your positive feedback with us. We are happy to hear that you're receiving such a high level of customer service. We greatly value our customers and their feedback.

• R

  Riki Metzger

  5

  Great customer service! They are always so friendly and helpful.

  Response from the owner

  Thank you … so glad to hear that we're doing a good job.