Speedy Cash Wells Branch Pkwy, Pflugerville

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$2500

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• M

  Melanie S

  2

  This store wasn't open according to their posted hours. Wasted my time and gas. Thanks a lot speedy cash.

  Response from the owner

  Hi Melanie- Thank you for leaving your feedback, even if negative. We would appreciate an opportunity to discuss your experience. Please give us a call at 1-800-276-5602 or send us an email to [email protected] Chris C.

• M

  Mary King

  1

  I have used speedy cash for a long time. Was disappointed in the clerk that helped me. Her name was Sunny, that's what she told me. Very unprofessional, act like she didn't want to wait on me. Ask if I could get a money order, she said you need to raise your voice and when I did she felt it was to loud. Just very mean and shaking her head. I feel if she didn't want to be there to wait on customers, she should of went home. I know the other employees heard the conversation. This happened yesterday 8/17/20 @ 1330. When I need another money order, I want go there, I am 65 years old and don't need to be disrespected.

  Response from the owner

  Hi Mary, that definitely doesn't sound like the customer service is we are known for, so we are truly sorry you had a negative experience. Thank you for sharing your experience and if you ever need another money order or any of our services we hope you can give us another shot.

• W

  Warren Brown

  1

  I have never been treated so poorly by the staff before in my entirety of going this location. The staff member Veronica was very un professional and immediately questioned the validity of my check. "What kind of check is this?" It's clearly a payroll check, from a rather large tech company.. "I need to verify this check as we have never cashed for this company with you" umm.. okay, what? I've never had any issues what so ever before. So she needed to verify my check with HR or payroll.. as in to verify its real? This was the deal breaker. I feel extremely insulted and discriminated against. I have filed a formal complaint against this particular employee with Speedy Cash. ***Update- still no word from the DM, was supposed to receive a follow up email to my complaint. Secondly, the check being issued through Bank of America cashed it without question and mentioned they felt it clearly being a payroll check there was nothing Veronica needed to "verify" other then information on the check itself and my ID along with it. Her own prejudice kept her from doing her job. I will continue to pursue my complaint, as I do not want anyone else to have to experience the same kind of treatment***

• H

  Heroshi Hazuki

  3

  Not to bad of service, only issue iv had was with a new trainee. She for got to add the cash to my account and only deposited my check. It was fixed in a professional manner.

• K

  Kendrick Ellis

  5

  Thanks to Ms. Leah the coolest person on earth for what I’m going through in my life right now.. Just got me in my new apartment.. Thank you and GOD!!!Kendrick

• M

  Melanie Morris

  1

  Obviously Speedy Cash is going out if business.

  Response from the owner

  Hi Melanie- based off of the rating provided we understand you did not have a great experience. We are interested in finding out what happened. Would you mind providing a little more by sending an email to [email protected]?

• R

  Ruth Less

  5

  Came here to cash my check when my ID expired and I had to renew it and only had a paper ID.. this was the only place who accepted my paper ID.. Friendly Service..

• L

  Lamp Deziluchi

  5

  Stevie and Veronica were very helpful and pleasant! Walk out with 0 hassle!! Thanks ladies!!

• M

  Motrhead0901

  5

  Great customer service. Always nice and they treat everyone with respect.

• L

  Liza Ndinda

  5

  very help was very skilled uh 5th