SouthState Bank Bloomingdale Ave, Riverview

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• D

  Dwayne C. Perry

  1

  We had a closing in February at this particular location and the customer service was horrible. I had the VP from another location who was absolutely amazing come with us to close our loan. They did not even give him an office for privacy for the closing. Today, we had an appointment to sign some more paperwork sent by the same VP of another location. I understand the pandemic and security measures, however we were told we had an appointment at 2:30pm in the lobby to sign the paperwork. We arrive there is a sign on the door saying the lobby is open by appointment only. They motion us to come through the teller. I expected they would know we would be coming because of prior communication. No one came to the door so I decided to drive through to let them know. I get there and I told them we have an appointment at 2:30 they immediately find the paperwork and slip the paperwork through the drive through. I was silent due to the terrible customer service offered. The lady asked me was I ok. I decided to remain silent because what I was going to say was not very nice. i simply asked her to send over the paperwork. I give people the benefit of the doubt but this location's customer service is HORRIBLE!!! Needless to say we will be closing this account within the next 3 months!!!!!

• k

  kevin Carlson

  5

  Great place to do banking I have been doing business here for over 10years never had a single issue and the worker are extremely happy and helpful

  Response from the owner

  Thank you Kevin! We appreciate your loyalty.

• B

  Bryan Smith

  1

  They bounce everything, technology at this bank is 1980 and Tina at this location is extremely rude. I'll never have another account with this bank.

• P

  Paul Blake

  5

  Tina is always helpful has never been rude She's awesome thnks Tina for all your help😃😃

• R

  RVL

  1

  Sat in the lobby for over 10 minutes. Multiple people walked by me and didn't even acknowledge I was there.

  Response from the owner

  We are so sorry this has happened. You deserve to have a remarkable experience and we understand your frustrations if this is not what you received. We have forwarded this review to the local branch management at the North Riverview Branch and they are awaiting your call at 813-621-7773. If you would like management to contact you instead, please call 855-863-2265 or email us your contact information by visiting our website.

• C

  Celia Serna

  5

  I love this bank Tina is helpful and the entire staff is amazing

• R

  Rich Dees

  1

  BEEN BANKING THERE LONG TIME THIS BRANCH WOW VERY UNORGANIZED!!! WONT SEE ME THERE AGAIN