SouthState Bank E Irlo Bronson Memorial Hwy, St Cloud

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• K

  Kevin Jeffcoat

  5

  Greeted at the door by a lovely staff member, nothing but a pleasant experience from there on. Joanne was super wonderful, kept the conversation going while she set up my new account. When I came back to finish everything, I was told to make it easy on me to go through the drive thru and was even greeted Welcome back. Very happy to put my money in a bank who cares about my future investment and future goals of banking. Thank you CenterState Staff.

  Response from the owner

  Kevin, what a great experience. Thank you for sharing!

• A

  Anna Burcham

  5

  My husband and I have been customers of this branch for about 3 years now and we can't say enough about how fantastic the customer service is here! They know us and our children by name and are always asking how our family is doing. Such a wonderful bunch of women that work here! My husband and I live 30 minutes away now and we STILL drive all the way out to St.Cloud for this bank! Wouldn't changes banks for the world!

• P

  Patricia Chapman

  1

  I wrote a review on this bank 4 years ago and gave 5 Stars. I am changing because this bank was awesome to come to but they have really gone down hill. Very rude employees. Don't get a hello like we use to. The employees act like we where a bother to them when we came in. Very stuck up people in this bank. The company needs to retrain they employees how to treat there customers.

  Response from the owner

  Patricia, we are so sorry; this is not the experience we want our customers to have. We value you as a customer and we have shared your feedback to the local management in St Cloud. If you’d like to speak with someone directly to voice your concerns, please email us by visiting our website at https://www.centerstatebank.com/contact-us/. We’d be happy to have a team member reach out.

• B

  Bailey Ralston

  5

  I love coming here, everyone is so helpful, and make me feel very welcome every time I come in. I absolutely love Shawna, she is so great. Out of all of their locations, this is the one I choose to come to

• J

  Jango

  5

  Very good service, the people here are great and love helping you.