SouthState Bank Exchange St, Hilton Head Island

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• R

  Robert Visicaro

  1

  I was very very disappointed with South State Bank. I received a $1800 Lost Wage Assistant check from unemployment and it was stolen buy their client(My roommate). What I found to be so appalling is how my check for $1,800 was cashed by somebody else. I guess if you're a regular customer you don't have to do a fingerprint or two forms of ID or even have a teller look at the name on the check. Furthermore this check was cashed on November 6th but I canceled the check out on October 15th. How can this have taken place? PURE INCOMPETENCE, especially knowing that this gentleman sign his name and then wrote my client ID number on the check. I think I'm going to move to the Lowcountry because South State Bank will just cash any check without ID or looking at the person who is signing the check. The sad part about this story is that I went through 3 evictions. I won the first 2 but not the last one and this is why I am homeless today. Thank you South State Bank for ruining my life.

  Response from the owner

  Hello, Robert. We appreciate you sharing your experience with us, and we'd like the chance to make this right. Please email your name and number to [email protected] so we can have a banker reach out to you directly.

• M

  Metal Mr.Wilson

  4

  I tried to call the main number on the website to speak to a manager and it goes to the national automated system and have no way of reaching anyone.

  Response from the owner

  Our Customer Care team would be happy to help. You may also send an email with more details about your request and preferred phone number to: [email protected].

• K

  Kevin Bare

  1

  South state will NOT answer their phone!!! They wont accept coins unless rolled!!! I am an account holder and the coins are legal US currency!! How is that legal!??

  Response from the owner

  Hi Kevin. We value you as a customer and can understand your frustration. Can you email your contact information to [email protected] so we can have a banker contact you about your experience?

• M

  Martin Pettigrew

  5

  Great customer Service that greet you with a big smile. Well done

• T

  Travis Sims

  1

  How hard is it really, to fix an ATM this has been an ongoing problem for years.....

• A

  Albert Clay

  4

  Nice young people showing respect for us old people, refreshing.