SouthState Bank Church St, Georgetown

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• B

  Bill Holtzscheiter

  1

  My 96 year old mother and I went into the Georgetown SC branch of South State Bank to make a modification to an existing account and open another account. We were told to sit outside three offices and wait for one of the banking employees (not a teller) to help us. One female employee was on the phone which appeared personal since her personal cell phone was being referenced. She finished her call did some other things and made another call. The second female employee was working at her computer; we were in her line of sight. The third female employee (not in line of sight) never left her office. After about 20 minutes, a customer walked in and the teller sent her to the farthest office from us. At this point we left the bank and will not open another account and will likely close the existing account.

  Response from the owner

  We appreciate you bringing this to our attention, Bill. That is not the experience we want our customers to have. Can you email your contact information to [email protected] so we may have a banker contact you to resolve this?

• w

  william hull

  5

  My account was hacked. They have been more helpful than I could imagine. Everyone went out of there way to do all that matters. Thanks South State Bank 🏦

  Response from the owner

  We are glad our bankers were able to assist, William. Thank you for leaving a review.

• H

  Harriett A

  4

  Things have gotten better! I gave them another try, and I appreciate their effort.

  Response from the owner

  Hi Harriett. Thanks for taking the time to provide feedback. That is not the experience we want our customers to have. Can you email your contact information to [email protected] so we may have a banker contact you about your experience?

• C

  Cindy Thomas

  5

  Awesome bank, friendly services, meet All of my Banking needs.