SouthState Bank Big A Rd, Toccoa

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• L

  Lee Turner

  1

  Have had a account with them for over 20 years be they changed from community bank to south state bank and was happy with them until these last few years. I am at the point now that I will be looking for a new Bank and closing my account. I am tired of being charged for there mistakes. Any Good Banks in Toccoa Ga. Area.

  Response from the owner

  We value your opinion, Lee, and would like to hear more about ways you think we can better serve you. Please send us more details at [email protected] if you'd like a banker to contact you about your account.

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  Tim Taylor

  1

  bank closes early doesn't even Post hours on the door you have to go and call customer service and then it takes forever and they want to place you on hold

  Response from the owner

  Hello, Tim. We understand your frustration with the lobby hours. You can find updated information on branch hours on our website: https://www.southstatebank.com/global/locations If you still need to speak to a banker, please email your name and phone number to [email protected] so we can connect you directly.

• K

  Kimberly Griffin

  1

  People dont do their jobs correctly and cost u money in the long run wouldnt recommend them at all the supervisor in toccoa ga said oh well nothing we can do

  Response from the owner

  Hi, Kimberly! This isn't the experience we want our customers to have. If you'd like to speak to another banker about your account, please email [email protected].

• A

  Angela Ivester watts

  5

  I just recently opened a account there and the help And information I received in opening was awesome I give them stars across the board for care and concern .understanding..like I had come home after being away..!!! I appreciate you and all you do for people !!!

  Response from the owner

  We're happy to hear this, Angela! Welcome to SouthState!

• B

  Brian Eisweirth

  1

  My wife has banked with southstate for over 15 years while she receives a government check they informed her that her overdraft protection was permanently taken away even though she receives her SSI at that bank they still penalized her for the 30 day overdraft protection knowing they always get her money on the first! So we tried talking to many bank employees and got the same answer that her long time standing with the bank does not matter! So if u get a government check think twice in using southstate bank ! I know we are looking for a new bank that can meet our needs

• S

  Susan X

  1

  Only one person working drive thru. Not open for inside banking. Takes forever. The line is usually wrapped around to the side of the building even with all three lanes open.

  Response from the owner

  Hi Susan. Thank you for taking time to leave a review. Currently, our Toccoa branch has lobby hours from 9:00am-2:00pm Monday-Friday and from 9:00am-12:00pm on Saturday. We do apologize for the slow service you experienced through the drive thru. If you’d like to speak with someone directly, please email your name and contact information to [email protected]. We’d be happy to have a banker reach out to discuss your feedback further.

• C

  Chris Broom

  5

  My favorite branch. I use several.

  Response from the owner

  Thank you for banking with us, Chris.

• K

  Katherine Mack

  5

  Great customer service. I've been banking with them for 15 years and I wouldn't dream of going anywhere else.

  Response from the owner

  Hi Katherine, thank you for the kind words. We are happy to have you as our customer and glad you’ve had a great experience. We will share your comments with the branch staff.

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  Patricia Jackson

  1

  Worst bank ever...cant keep account straight and never open..drive through closed on saturday when they are suppose to be open

  Response from the owner

  Hi Patricia, thank you taking time to leave us a review. We value you as a customer and would like to understand more about your experience. Can you email your name and contact information to [email protected] so we can have a banker contact you?

• R

  Rebecca “Bekky” Biggs

  5

  Nice atmosphere, workers make sure you're taken care of, easy banking