SouthState Bank W Main St, Lake City

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• A

  Ashley Tyner

  2

  Had a deposit and was told to come in for it so that we wouldn't hold up the drive through (business deposit) was rude the way the girl said it dunno if she meant it like that or it just came out sounding rude, look around there is no one at the drive through in any of the lanes let alone behind us waiting and didn't take but a couple minutes for the deposit after parking and walking in. I could understand if they had a long line in each lane and thinking it may take longer than it did but empty inside and out and still was made to park and come in for 2 minutes I didn't understand.

  Response from the owner

  We value customer feedback, and we appreciate you taking time to leave a review, Ashley. We apologize for any confusion.

• M

  Michal Ferber

  5

  Friendly bank, very helpful, even through the drive thru.

  Response from the owner

  Thank you so much for your review, Michal. We really appreciate you taking the time to share your experience with us.

• A

  Andrea Kimble

  5

  Every time I visit my bank, I'm greeted with smiling faces, courteous attitudes and wonderful services. Regardless of my somewhat frequent negligence to be prepared before I approach the window, they remain empathetic and respectful in their professional etiquette and the visit is always a pleasure.

  Response from the owner

  Thank you for the kind words. We are happy to have you as our customer and glad you’ve had a great experience. We will share your comments with the branch staff.

• C

  Cynthia Cameron

  5

  I hope once I pay my loan to be in good favor with SouthState Bank, Lake City SC... Thank You

• P

  Patsy Floyd

  1

  I sat in line for over an hour then when I get to the window she said they closed come on what kind of business does this pretty sorry I think

  Response from the owner

  Thank you for letting us know, Patsy. This is not the experience we want for our customers. If you'd like to talk more about your visit to the branch, please send your name and contact information to [email protected].

• J

  James Lewis

  1

  Very disappointed with the phone service. When I call expect to spend about a hour with no one but a message and music

  Response from the owner

  Hi James. We are sorry to hear this has been your experience and apologize for the long wait times to speak to one of our team members. If you'll send your full name and preferred phone number to [email protected], we can have a banker reach out to you.

• C

  Craig Randolph

  5

  I love all the people that work here. They are like family.

  Response from the owner

  Thank you for the kind words, Craig. We are happy to have you as our customer and grateful for you taking a moment to leave us a review. We will share your comments with the branch staff.

• J

  Josh Miller

  5

  Good people to bank with and the services they offer is really good

• T

  Tiwanna Moseley

  1

  I wish I could give it zero stars

  Response from the owner

  Hi Tiwanna, we appreciate you taking the time to leave us a review. We would like to understand more about this situation. Can you email your contact information to [email protected], so we can have a banker contact you?