SouthState Bank Caroline St, Milton

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  Chris Justin

  1

  Don’t get a account with them, better off with other banks. They will rob you to your face, for example they waited until I withdrew cash to have a bill go though so they could get the overdraft payment. Don’t go with them, they have horrible customer service and wasn’t willing to help. I have been disappointed with this bank again and again. I urge anyone looking at this bank to look for anything other than South State. Surely disappointed!

  Response from the owner

  We value this feedback from you, Chris. If you would like to speak to a banker about overdraft protection or other account details, please send an email to [email protected].

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  Margaux Maness

  5

  As former military I have banked with 18 different institutions and I was never satisfied until I opened ny Charter Bank account I have been with them for two years and brought several customers to them. I will never bank at another financial institution. They are amazing and I love my branch! Miss Judy at the Milton Florida branch is always happy to see me and ready to do what she can to make my life easier. Their Bill pay is so easy and convenient for as busy mom like me. Hours open when others are closed 8:30 am until 8pm Mon-Fri drive thru- 730 am - 8pm Sat 830 am -300pm.

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  Nathaniel Wark

  1

  CenterState Bank is by far the worst institute I've ever had to deal with. Charter Bank was focused on streamlined service dedicated to the customer, but once CenterState took over all that went out the window. No more real-time instant deposits via the app, nothing but issues with our debt cards working since the take over. We are actually closing our accounts and joining a new bank, unfortunately we now have to redo all our direct deposit information with our employees but that minor headache is still better than dealing with a bank who has no concept of customer service.

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  Margaux Maness

  1

  Bad, bad, bad merger!!!! Screw the customers agenda it’s about them not you. We were customers of Charter Banker long before it became this CenterState bank. And CenterState bank sucks! They’ve changed far too many things that made Charter bank the premier bank in the Milton/Pace Florida area. As Charter bank we had amazing customer experiences with the wonder staff that CHARTER had not CenterState. We had deposits preview where we could see our depending deposit coming (peace of mind) and knew we could count on it. We NEVER had to jump through hoops (like we do now) to aim access to our funds..... must fill out a check to ourselves sign it, indorse in and than cash it. RIDICULOUS!!! Try just try and talk to some at the branch through the phone number..... nope VM and maybe a call back by the next day if you’re lucky. We are actively shopping for a new banking facility. Will never use credit unions.

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  Robert Skechak

  1

  This center state bank is garbage. If your business relies on cash flow in a timely manner... Skip this bank. It takes them days to receive money that is sent and pending. Also the free all point atm usage is gone once you get your new center state bank. All in all is now a 0 star bank. My account should still operate the same as it did when it was charter... I should still get the same features and functions I signed up for.

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  Jean Perry

  5

  I've been banking here, first with First National Bank and now with Charter Bank since the 1990's. Customer service is awesome, whether it's new accounts or just going thru the drive thru. Extended hours make banking easy. Thank you Judy Mitchell for all your help.

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  Dave Watson

  1

  Since the bank has changed from Charter Bank to Centerstate Bank, I've lost track of my funds, as their banking app is very confusing. Never had trouble of any kind with Charter. My advice is to square up with the new owners and find another place to do your business.

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  Masha Ivanova

  1

  When I first got this bank account they transferred a few thousand dollars into someone elses account which made purchases difficult. Secondly, the chair they gave me as a welcome gift broke, and, last but not least, they are preventing me from making purchases online which is the main reason I have a bank account in the first place because banks are spawns of Satan's pawns. I, literally, hate this bank. I would suggest going anywhere else.

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  Janice Davis

  5

  The staff is very nice and always willing to help. They assist with figuring things out and are very patient. When opening a new account you receive a gift!

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  Jamie Farrington

  5

  This bank offers all types of accounts. You can ask them anything and they know the answer or will direct you to someone that does. Very helpful