SouthState Bank S Main St, Hiawassee

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• E

  Eric Cordova

  1

  Didn’t realize you get so many transfers from a savings account to a checking (mind you these are both my accounts) Looked on my Savings account and saw a 155.00 Service Charge. When I called to ask for it to be waved since you know no one even bothered giving a courtesy call of too many transfers etc. I was just told that I didn’t read the fine print and they won’t do anything for me. Changing banks because of horrible customer service and never banking with them again.

  Response from the owner

  Hi, Eric. We appreciate you bringing this to our attention. If you'd like to speak to a banker about your experience and account, please email your name and phone number to [email protected].

• J

  Jordan Williams

  1

  Went here today to get cash. THE ATM ATE MY CARD. Then the branch manager comes out and they do nothing and say that it’s my fault. These people are a joke. **One employee said that this is the fourth time that it happened. You would think that they would put an out of order sign up.**

  Response from the owner

  Hi Jordan. We value you as a customer and can understand your frustration. Thank you for letting us know there was an issue with our ATM. We will have someone look at as soon as possible. If you would like to discuss your experience further, please email your name and contact information to [email protected], and we will be happy to have a banker reach out.