Sol's Jewelry & Loan S 84th St, La Vista

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• L

  Ladarious Smith

  1

  Very poor customer service. I've been a long time sols buyer and never had any issues and always been helpful in finding things for you. But went to ask about a purchase on a drum machine. 1 it didn't have all the cords to make it work. Would not help trying to find one. He could of had the whole sale but his attitude and presentation was very rude. Plus he had a really bad body order. I love sols but I don't think I will spend money at this location. I will stick with where me and my money is treated with respect.

  Response from the owner

  Ladarious, we never want anyone to feel disappointed in our quality of service, and we apologize if we were not able to exceed your expectations during your recent visit. Please contact John at [email protected] at your earliest convenience to discuss this further.

• K

  Kenzie M

  5

  Super, super, super, nice people!! My sister and I went there with our mother Christmas shopping for our boyfriends. They were very knowledgeable, honest, and helpful. Definitely would visit again! For five years our dad was faithful shopper at that store and I can definitely see why. It was nice to know he was remembered!

  Response from the owner

  Kenzie, thank you for taking the time to share such an excellent review! We're thrilled to know you enjoyed your visit, and we look forward to seeing you more often!

• T

  Tim Montgomery

  4

  Sol's is always fun to stop in and see what's new. Sometimes you can find a good deal.

  Response from the owner

  Tim, we're happy to know you always enjoy stopping in and looking for a great deal!

• S

  Slinded 405

  1

  Horrible service. not helpful everyone always has an attitude

  Response from the owner

  We're disheartened to read your review, as we never want anyone to feel disappointed with our quality of service. Please contact John at [email protected] to discuss this further.

• H

  Heather Douskey

  1

  The lady lied to my face about my jewelry quality. Told me my rubies were “simulated” when you could definitely tell they were real. I personally had the Diamonds checked elsewhere, she still continued to tell me they were fake and the ring was only worth 25-35$ best. Please do not sell your jewelry! THEY WILL RIP YOU OFF!

  Response from the owner

  Heather, we certainly apologize if there was any miscommunication, but can assure you it was unintentional if so. We appreciate your feedback, and hope to serve you in the future.

• J

  Justin Polland

  2

  Went in looking for a shop-vac and possibly a couple more tools. Found one thought the price was kinda high. Googled it and realized they had it marked $6 above retail for a new one. Asked for a discount was given the run around then told them I found a new one online (at a big box store) cheaper, and to have a good day. The guy said I can save you $15. I left. Look at the prices, save yourself some money and google. There maybe a deal or two in there but BUYERS BEWARE.

  Response from the owner

  Justin, thanks for your feedback. If we can be of assistance, please feel free to contact us directly.

• B

  Brooklyn Love

  1

  Thay dont have a clue about anything you try to sell them. It's just some kids poking around on a computer, that dont know how well they'd be off with something worth 400 dollars tops. Go somewhere else instead of wasting your money here.

  Response from the owner

  We are disappointed to read this feedback as we always strive to best accommodate our customers and provide help for whatever they may need. We regret our appraisal value did not meet your expectations but hope you'd keep us in mind for future visits.

• A

  Andy Gladden

  1

  They told me they wouldn't go any higher than $35 on my $1,200 guitar. (Update:) I decided to try and give them another chance and they told me my $1,100 engagement ring wasn't even worth $100. Absolute garbage. Do not sell your valuables here.

  Response from the owner

  Andy, we’re sorry you were dissatisfied with our offers, but hope this won’t deter you from stopping in again. Thanks for your review.

• D

  David Kilduff

  5

  I have bought, sold, and pawned items at the La Vista location and have ALWAYS been treated fairly by them. The staff is bilingual in Spanish. They have treated me each time I have entered the store with courtesy and professional. I also have bought more then one firearm from this location and have gotten a great deal on the items. I highly recommend the La Vista Location!

• M

  M Miller

  1

  Thrift store treats their merchandise better, delicate stereo consoles stacked up like hale bales, computer monitors scratching up against each other like file folders, “ Numerous Items on sale that are “commonly known to get stolen”. A business that treats their merchandise like this loses all my trust. This place gave me a very “crooked” feeling.

  Response from the owner

  M Miller, we’re sorry to see your review, but can assure you none of our merchandise is mistreated. If we can answer any questions or assist you in any way, please don’t hesitate to stop in or give us a call.