Ruby Mountain Pawn 10th St, Elko

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$2500

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  Michelle Delozier

  5

  We loved our experience here. We are traveling across the country and after reading the poor reviews and the witty comebacks we had to stop!!. The lady working( sorry I did not ask her name) was pretty funny about the poor reviews. She treated us well.

  Response from the owner

  Thank you for taking the time to submit your review. Every experience is as unique as the person and obviously you are fun and witty. Hope your travels were as memorable as your time here.

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  buddy mcmillan

  1

  I would give no stars but I have to give one to post this. 3 times I have been to ruby Mtn pawn and all 3 times they only offered me 5% pawn price on my new stuff. I told the lady she lied on the phone as well and I won’t be coming back. They were very rude ladies She says good we don’t want you as a customer anyways. Long story short. I brought in over 1500 dollars worth of tools all Mac and Matco. Brand new. And was only offered 19 dollars lmao. This place is a total ripoff. I’d go to the other pawn Sierra jewelers they treat you good and give you a fair price.

  Response from the owner

  Hi Buddy, Thank you for the review. You are correct Sierra Jewelry and Loan is a great place to do business. Have you noticed that not every fast food chain sells the same type of fries but in reality it's still a potato no matter how you cut it and fry it?

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  Steve Guitar

  5

  If your looking for a business with knowledgeable staff , this is the place. The store has a laid back yard sale type attitude which I like. The owner is a bit of a card with a dry sense of humor, she and her staff also has a "take no prisoners" attitude considering they also deal in firearms where seriousness is a must. Overall a good place to find a good deal or two, I've been in the store and witnessed the patience her and her staff have when dealing with jackwagons. Check out the place, ya never know you may be pleasantly surprised and find something you just can't live without

  Response from the owner

  Thanks Steve, you are one of our favorite "wagons" with a broken wheel.

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  Juan Arevalo

  1

  I understand the business perspective from their standpoint but when I brought in items and was offered 20% worth, including the depreciation value, it was a rip off! Never going there again

  Response from the owner

  Simon Sinek says it best "Value is a perception not a calculation. Value is something people feel, not something we tell them they get." Thank you for attempting to understand our "business perspective" and for the review that bumps up our social presence. Have a blessed day.

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  Wes Richards

  5

  I’ve been in the store several times, purchased a couple of rifles and firearms related items. I enjoy my visits there and the helpful staff. They have a wide variety of items and odds are you’ll find something you never knew you needed.

  Response from the owner

  WOW! Thank you Wes for the review. We are sparkling with pride knowing that the staff with the biggest #goldenballs and the #liverudegirls have met your expectations and more. I hope they have kept you up to date with your earned reward points and that you are taking advantage of our text message alerts! We are always happy to reciprocate a friendly smiling face and jovial demeanor. See you soon!

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  Boise Pawn

  5

  These gals are awesome! I make a point of stopping here every time I'm in town, great selection and always willing to wheel and deal. A+!

  Response from the owner

  Thanks! See you soon.

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  Lynn Bieniek

  5

  Bought a beautiful ruby ring! The pretty lady and gentleman was a pleasure to work with. This was a 5 star experience!

  Response from the owner

  Thank you Lynn! 5+ star customers like you make all we do feel worthwhile. Your energy made our day! Blessed Be!

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  Brent Nocera

  5

  Always great working with the ladies at Ruby Mountain Pawn! Always a fun atmosphere and also love what they do to give back and help their community. Keep up the great work!

  Response from the owner

  #goldenballs #PurpleProviders #OpGrat #LIVERUDEGIRLS Better Service, Better Quality, Better Savings from all the businesses under our goldenballs, plus customer rewards for our preferred customers who support our philanthropic endeavors. Thanks Brent for contributing to our Cancer Care program of Purple Provider and supporting our troops and first responders in our Operation Gratitude program thru the LIVE RUDE GIRLS ltd. We are Looking forward to giving our customers the best thanks to you and your company ( Data Age ) support.

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  Pete Romero

  5

  Never been. But I am always interested into old stuff, and I like selling valuable things so, I think that place fits me perfect.

  Response from the owner

  Thanks Pete for the shout. I'm reminded of an old Girl Scout song that says "make new friends but keep the old some are silver and some are gold". I'd say pawnshops are just like that in we are always making new friends, we work hard to keep the old, and of course we all like buying and selling silver and gold. Plus just like friends there are familiarities and yet quantifiable differences that make each pawnshop uniquely interesting. We do hope, when you get the chance, that your experience will be memorable.

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  Bernie Addenbrooke

  5

  I have visited this shop many times and the Girls are always Awesome and the rewards program is a great addition

  Response from the owner

  Thank you Bernie, it's easy to be Awesome when customers are Fantastic like you! We to are excited about our rewards program and all the other services we are offering thanks to DataAge. We hope others will take advantage of our ever expanding services, follow us on social media, and shop our online store. Plus as you know, having signed up as a preferred customer, you reap the Best Service, Best Quality, Best Savings along with your rewards. Give your wife a hug for us!