Riverview Title and Escrow Services US, Riverview

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• T

  Ted Soper

  1

  Riverview Title and Escrow So unlike a dentist or an accountant, when you choose a title company you are stuck with them through the entire process or you lose money and time, neither of which you can spare when purchasing a home. So make your choice wisely! We chose Riverview Title and it was the WORST mistake we have ever made! The most frustrating part was trying to schedule the closing. The buyers could not get Roseann to set a date and time since her reasoning was “things could change”. So since we hired Riverview Title, I called to schedule our time and got the same thing. Roseann refused to schedule a closing and said she would call us when they get the paperwork, which is usually one day prior. I am not waiting until the day before to schedule my closing!! It literally took many calls over several days to finally get scheduled. Communications were horrible, ask a couple questions in an email, they might answer one! We had to ask the same question SO many times! We also asked to come in the day before and sign, and the buyers would come in the next day, we could not be in two cities the same day. At first they would not, then they agreed but kept reminding us this is not allowed normally and they were doing us a favor. BS! The entire industry does this, again just being difficult because they can! We also asked to have one page faxed to our new purchase closing when the buyers of our home signed. They refused so we had to get the paperwork and send it over ourselves, which delayed things on the other end, but they don't care. There are many companies out there that do the same thing, and I am sure it would go smoother with ANYONE else. You have been warned!

  Response from the owner

  Good Morning Ted, As a small business owner, I am sorry you feel that we did not perform up to your standards. Unfortunately, we cannot determine close dates to set up closing times until the Buyers Lender communicates with us to do so. Our company policies such as setting close times and the signing of documents early mirror the vast majority of other local Title companies in this very fast moving market we are currently in. We take pride in our customer service and Lainie is complimented on her over the top service towards our clients frequently. As a 15 year family business in Riverview, I do care about each of my clients and try to make their closing experience with us a good one. Again, I am truly sorry we did not meet your expectations. Brian Harte _ Owner

• M

  Melissa Vidal

  5

  A business stands out when despite the pandemic can make you feel as if there is nothing to worry about and all will be taken care of. Well that is how I felt with Brian and his staff. They were attentive to my concerns and responded quickly with any questions. Closing was a breeze and everything was ready at the date and time scheduled, no delays. Thank you!!

  Response from the owner

  Melissa, Thank you very much for the review. We really appreciate it when our clients let us know how we are doing. We hope to see you again soon. Thanks again, Brian

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  dennis deppert

  5

  I have bought and sold multiple houses in Florida. I can honestly say that dealing with Roseann and Brian at Riverview Title and Escrow Services was the easiest and most enjoyable closing process I’ve ever been part of. I would recommend RTaES to anyone looking for an fast and enjoyable closing. Thank you all.

• E

  Emmanuel Morales

  5

  Brian really made the experience such a breeze, and was beyond a truly pleasant person to work with. The staff is very courteous and I will be referring business to them whenever possible.

  Response from the owner

  Thank you very much Manny for your nice review. We truly enjoy helping our clients with their closing. As a small, family business, I rely on my clients to come back to Riverview Title as well as refer business to us, I am glad we met your expectations.

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  Julia Allen

  5

  These folks are just great! Very knowledgeable, very prompt, and will take the time to explain anything to you. I will be back!

• J

  Justin James

  5

  I worked with Riverview title many times in the past. They are excellent and very friendly.