Republic Finance Hwy, Conyers

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  Simmone Jones

  1

  Please if you can do without, please do not get a loan with this company. Not only do they harass you EVERY DAY for your payment, they are very rude (well the Conyers) branch. They start calling you the first day that your payment comes due. My first month dealing with them, the guy who works in the Conyers office argued me up and down that I didn’t make a payment when I had proof that it clearly came out. I then took my payments off auto pay because I feared the system was messed up. Each and every person in this office is very unprofessional and speak to you as if they know you personally. They ask personal questions and expect you to tell them your business, especially if the payment is late. I will never use this company again just because of the harassment and the unprofessionalism.

  Response from the owner

  Simmone, so sorry you had a bad experience! Maybe we can help clear it up. We would like the opportunity to speak with you to better address your concerns. Please feel free to contact us at 1-800-317-7662 or republicfinance.com/contact. Thanks!

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  Christopher Dobbins

  1

  They just called me 5 times in fewer than 3 minutes. I don't live in GA and I've never conducted business with this company (nor would I ever consider doing so after this). I'm writing this review because they called during work hours, interrupting a very important Zoom meeting. If this is how they treat non-customers, I'd hate to be an actual customer.

  Response from the owner

  Oh no! We're so sorry, Christopher. I would like to apologize for the recent frustrating experience you have had with us. Republic Finance is investigating the matter to determine why you have received any calls at all from us from us. That sounds terribly frustrating and we are very sorry!!

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  Shelby Roberson

  1

  Beware!!!!! When the office tells you how to cancel the voluntary insurance , they may not know what they are talking about. I followed the steps I was told to cancel the policy on the first payment made. When I called to make the second payment, I found out the person who told me how to cancel didn't know what they were talking about. The guy who answered the phone told me it was Wanda that I spoke to in December. So do to their lack of knowing their own job cost more money to my husband and I. They don't care, all they say is sorry. I paid off my loan, will never deal with them again. I have contacted Corporate to make sure that they get the training they need in the Conyers location...

  Response from the owner

  Thank you for your feedback and concerns! We appreciate you taking the time to contact Republic Finance to let us know about your experience. We would like to apologize for the recent frustrating experience you have had with us. It is always important for us to work to resolve complaints as customer service is our priority. We wish to discuss this matter with you; please feel free to contact us further to resolve your issue at 1-800-317-7662 or republicfinance.com/contact.

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  Brent Stephens

  1

  I applied for a loan there were going to use my vehicle as collateral which was ok with me. The vehicle is financed through a dealer they were not able to help because they said it wasn’t financed through a dealer.I asked them to call and they could verify it was a dealer.They were no help at all.

  Response from the owner

  Republic Finance thanks you for your feedback and concerns. We're sincerely sorry you had a bad experience and would like the opportunity to discuss your specific situation, as we value our customer’s input and we strive to provide the best customer service. Please feel free to contact us at 1-800-317-7662 or republicfinance.com/contact.

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  Barbara Roberts

  5

  The staff is very professional and they show a genuine desire to help with all your credit needs. I have been a customer for years and they have always exceeded my expectations. Thank you for your great service. Sincerely Ms. Roberts