Regional Finance Church St, Conway

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• R

  Rich Scalone

  5

  Absolutely always polite an professional.. Great service as always Christina is a true professional. With a great smile always their when really need a loan.. Told Jared she is awesome but she needs her own Business Cards…

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  linda lewis

  5

  Had a wonderful experience at the regional here in Conway sc! The staff was very helpful and full of life! I had recently moved to Conway from out of state and had some unexpected moving complications that I couldn't afford and they were able to help me out with the expenses! very thankful for Parker and the rest of the staff! I look forward to doing business with them!

• K

  Kevin Thompson Ministries

  1

  Wanted to share the lack of customer service and professionalism from this office. I spoke with a Jared on Wednesday 5/29 and told him that I would be mailing out payment for my mom's account on 5/30. He or some other personnel continued to call my mom's phone even thereafter about payment when she had spoke to them already. Spoke with another young lady this morning (forgot her name) but i want to say starts with a J. I should've wrote it down. Anyways, I spoke to her this morning to let her know that I personally had already spoken to Jared and told the check was being mailed on last thursday but yet they keep calling her. The young lady got kind of smart with me and I didn't appreciate it. There was a payment some few weeks ago that she and I spoke about that I had to clear up, which I did and she mentioned that the due date was 5/22 which i advised her I or my mother would call in to have that taken care of. Well we couldn't, so we called in on the 29th and advised we would be mailing payment . I just didnt appreciate how #1 she talked to me, #2 how she handled the situation and #3 that nobody apparently notates the account when you call in to make arrangement, hence why the calls continued. My mom has never ever had an issue with this institution until recently. I'm not giving Regional bad recommendations but in the past when I have called in on behalf of my mom to make a payment, never had an issue, so its not the company, however it the employees that work and how they handled this situation. I hope corporate reviews this review.

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  latasha gilmore

  5

  These people are life savers especially Jared! someone slashed my tire in the belk parking lot next door and not only did jared help me change my tire in the parking lot they were able to loan me the money so that I could afford to get new tires! God bless this place!

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  Conald Protoson

  5

  Them boys definitely be followin Porto brotha! I came in lookin fur coin to renovate falcon car wash/barbershop/dentist office an they feathered it! Keep on featherin it and remember maniac loves ya

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  Justin Cossi

  5

  The best customer service I’ve ever had. Especially ISSAC!! He was very helpful, friendly, and patient with everything. I wouldn’t want to go anywhere else.

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  Steven Woodring

  1

  got a loan and lost my job so I got where i could not make my payment. they ask me what i had to pawn and told me I needed a better excuse than I lost my job.

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  Jared Messersmith

  5

  Very friendly and helpful staff. They will work hard to make sure every customer is happy