Red River Credit Union S Lake Dr, Texarkana

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$2500

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• J

  Jay

  1

  Good luck trying to get anything done with them. You can call all day long and they will transfer to people that sit at their desk and look at the phone. You go up there to talk to someone and the place is void of customers.. yet no one is able to assist you. If your making a deposit or withdrawal your fine.. anything else they are the laziest bunch of people you can ever encounter.

  Response from the owner

  Hi Justin, we hate to hear that you had a bad experience with us. We have added to our call center, as we were short staffed. We will look into the issue at S. Lake Drive to ensure that our members are being taken care of. This is very important to us and we hold member service very highly. Thank you for your review and letting us know.

• J

  Julian Clement

  5

  Red River Federal Credit Union took out the guess work of me opening a new account. Since I opened the account, the staff has been nothing short of great to me and I would certainly recommend them to a friend or family member.

  Response from the owner

  That's great news Julian! Thank you for sharing your experience and giving us a review! We hope to be able to serve you like this for many more years!

• C

  Craig

  1

  Financed a car through RRFCU and paid it off. Took several weeks for them to return my calls about getting my title. Then I received the title and they never removed themselves as a lien holder. I am stuck trying to sort this out with almost no help from RRFCU.

  Response from the owner

  Hi Craig! We are very sorry that you had an unpleasant encounter with us. Can you please message us and let us know who you spoke with? Did this happen at our South Lake Drive branch? We would like the opportunity to resolve this and we would love to get someone in contact with you.

• S

  Salena McCloskey

  5

  Great Customer service. One of the best loan officers we have EVER worked with. Very hassle free, and we were in and out.

• A

  Ashley Carter

  5

  That staff here are always friendly and know me by name. Give very good, prompt service and I get a sucker too.

• A

  Alesha Unleashed

  1

  Very slow. Bad customer service. Was never acknowledged when I walked in the door. Not sure what's going on with this location. Some workers doing nothing, one texting. Used to like this location. 👎

• D

  Dd L

  5

  Excellent customer service. Good rates. Low fees.

  Response from the owner

  Thank you for the five star review! We greatly appreciate it!

• P

  PHILLIP JOHNSON

  5

  Ya'll doing good. I'm happy. Thank you!

  Response from the owner

  Thank you for the 5 star review! We greatly appreciate it!

• R

  Rita Williams

  5

  Great customer service!!! They know my name!

  Response from the owner

  Thank you for the 5 star review! We greatly appreciate it!