Presto Title Loans Prescott Valley N Glassford Hill Rd, Prescott Valley

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$2500

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  carrie dimitry

  1

  We recently has a terrible experience with John, who is the manager for this area, he’s a mean spirited man. I’ve been a customer since 2012 and thinking I’ll never return nor send business to this establishment. Customer service is key!!

  Response from the owner

  We're very sorry to see that you were disappointed in the service you received. We pride ourselves in delivering exceptional experiences each and every day. Please contact us directly to let us know how we can better meet your expectations. Best, Presto Title Loans.

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  Tristen James

  5

  So thankful for Presto. They refinanced my title loan and cut the interest by over half. Definitely recommend them for any of your loan needs. Everyone of the people I worked were polite and took care of it quickly.

  Response from the owner

  Tristen, thank you for the kind words! We are here to save you lots of money. Best, Presto Loan Centers 04/02/2021

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  Steph McCord

  2

  It took me three tries to get ahold of the office, despite me calling an hour before closing time. Than before I even finished my sentence to wrap up the conversation, I was abruptly hung up on. She didn’t even ask if I had any other questions or properly end the conversation. If she’s this rude over the phone, what’s stopping her from being rude in person?

  Response from the owner

  Steph, We apologize for the customer service experience. Our goal is to always make sure your questions are properly answered until the end of the conversation. Thank you for the feedback! Best, Presto Auto Title Loans 09/02/2020

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  JPS Semmler

  5

  Hyun O'Connor was extremely professional and courteous. He made my experience comfortable during these stressful times.

  Response from the owner

  JPS Semmler, thank you for visiting our store in Prescott Valley. We are glad to hear your experience was comfortable. Thank you for the feedback! Best, Presto Loan Centers 10/21/2020

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  Mikel Adkins

  5

  Hyun O'Connor was amazing. He helped me out tremendously. I'm truly grateful. He deserves more than 5 stars.

  Response from the owner

  Thank you so much for taking the time to recognize our service efforts, Mikel. We're very glad to see that you were well taken care of, and we thank you for choosing Presto! Best, Presto Loan Centers - 02/06/2020

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  Susan Nahee

  5

  Alma did a wonderful job today helping me add on to my loan, It was so much needed in time for the holidays...I highly recommend..Thank you again Alma

  Response from the owner

  Susan, we appreciate your review. Alma is one of our best customer experience specialist. Best, Presto Loan Centers 12/02/2020

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  Luke Horton

  5

  Ricky the manager was a one man crew . He was polite helpful and extremely fast to be working by himself.friendly and fast

  Response from the owner

  Luke, glad to know the process was Fast & Easy. Thank you for visiting! Best, Presto Loan Centers 11/04/2020

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  Dawn Liening

  5

  I have been dealing with this company for almost a year. They are always friendly and kind. I will happily refer folks to them because they make the lending process a snap. Keep it up girls!

  Response from the owner

  Thank you very much, Dawn. We really appreciate it.

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  shane golay

  5

  Alma, is great and gave fast quality service! Great help for the holidays and wonderful employees! Recommend their service to anyone!

  Response from the owner

  Shane, we are happy to hear your experience with Alma was great! Always here to help during anytime of the year. Best, Presto Loan Centers 11/18/2020

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  Preston Gundelach

  1

  Applied online was told I would get a call back. Didnt get a call back so I drove from Cottonwood to Prescott Valley only to be told that it was 5:30 and the loan could not be completed by their closing time of 6pm. I explained I had applied on line so they checked it and found my app. It was then explained that they only loan on 97 and newer vehicles. I did not see this on their web site. My truck is a 95 F250 4x4 in almost showroom condition that I could sell for an easy $5k and probably $8500 on a good day. They said if the value was enough they could possibly do the loan, but whatever value site they use only came back at $1080. So there it is, they will loan 1/5 of the value at 60 plus percent interest. Yes its better than 145 percent but still usery any way you slice it. Do yourself a favor, sell the car, get the money you need and quit lining greedy pockets. I am really glad they couldnt do the loan.

  Response from the owner

  We are very upset that you did not have an enjoyable experience with this Presto Location. The vehicle year limitations and hours restrictions are not our company policy and this will be corrected with the branch immediately. We do have a tougher time lending over $5,000 on older vehicles and were sorry we could not help you in this instance.