Premier Bank Albertville 61st St, Albertville

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  Tesa Brown

  5

  I was in the other day to deposit money into one of our accounts and after a rough day it was great to see the smiling faces of Karena and Diana! Those two always make rubbing too the bank a fun outing. They are always smiling and welcoming and they know their customers! Thanks for bringing a smile to my face and reminding me why this is such a great community to be a part of!

  Response from the owner

  Tesa, Thank you for the kind review of our Premier Bank Albertville Office. We're happy we were able to brighten your day. Know that you brighten ours as well! We are honored to be your Premier Community Bank.

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  Blake B

  5

  I've been banking here for years, they have become the Cheers bar of banking! Everyone knows and welcomes me by name. They always make sure anything I need gets taken care of and when I had my check card stolen, they worked fast to get my money returned. I love Premier bank and all the awesome staff! There is no better way to start or end my day then stopping by the bank and seeing their faces!

  Response from the owner

  Blake, The Premier Bank Albertville team is grateful for the shout out and thoughtful review. We love that you love your bank and are happy to learn you've had such a positive experience. Thanks for the opportunity to provide you with the exceptional service you deserve and for getting the Cheers theme song stuck in our heads!

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  Chris Brown

  4

  Very friendly staff who recognize you and greet you immediately as you walk in the door or use the drive thru. I always see tellers Diana and Karena with smiling faces. I appreciate their warm conversation and service!

  Response from the owner

  Chris, We are happy to hear your experience at our Albertville location has been a great one! Our team appreciates your Premier partnership, loyalty and kind words. Thank you for reaching out to let us know how we're doing. We are grateful for the opportunity to serve you!

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  Adam Birman

  1

  They will not change $20 bills for $100 bills. Wow. It takes ten seconds to do that. I bought a house in town and will go establish some accounts at Highland Bank. They have done that for me.

  Response from the owner

  Adam, We apologize we are not able to make change for non-customers. Thank you for your feedback.

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  Morgan Broten

  1

  Tellers are always crabby and quite frankly some of the rudest people I’ve had to deal with at a bank. Karena is especially rude whenever we come with more than 2 deposits. Looking at taking our business account elsewhere.

  Response from the owner

  Premier Bank apologizes for not meeting your expectations and has addressed your concerns with our team to ensure that you have a better experience going forward.

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  Jeremy Tiedeken

  5

  Great bank to work with. The Albertville location has the best staff. Always make you feel welcome to bank with them. Very professional staff.

  Response from the owner

  Jeremy, Thank you for your kind review. The Premier Bank Albertville team is grateful to be your Community Bank and are happy to serve you!

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  Josh Leyh

  5

  My store has been banking with them for years. I see Diana, Karena, and Mary quite often and they’re always very nice and helpful.

  Response from the owner

  Josh, Longtime partnerships like yours make us thankful to be a local community and business bank. We appreciate your loyalty and the time you took to let us know how we're doing. Thank you for your review of our Premier Bank Albertville Branch. We are happy you're here and look forward to serving you and your business for many years to come!

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  Carolyn Hagen

  5

  EXCELLENT BANK! I have used this bank for over 12 years. I always get great service!! It means a lot to have people know your name.

  Response from the owner

  Carolyn, Thank you for your excellent review and mostly for your loyalty over 12 years. We trust we can be the kind of bank you want to frequent for many decades to come. We are glad you’re here.

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  Diana Bible

  5

  The girls are friendly, personable and if they don’t have the answers they will find it for you! Love this bank and would highly recommend it.

  Response from the owner

  Diana, We are glad that you love the Albertville office. We are grateful for you, your review, and your recommendation! Thank you for reaching out!

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  Joshua Christian

  5

  Always smiling and friendly staff. Welcoming and good at their job.

  Response from the owner

  Joshua, we are thrilled to learn that the Albertville staff embodies for you the values of our Premier Promise. Clients like yourself make Premier, a true Community Bank.