Platte Valley Bank 16th St, Wheatland

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• M

  Marcela Martini

  4

  Update: this bank changed their app provider a few months back, and it can be coincidence or not, but ever since then my account has been hacked 4 times in less than half a year. They have a weak system to detect fraud. It is my first time dealing with a small bank and I'm sorry i didn't do it earlier! Amazing customer service! I can always get ahold of someone when I have a question, free check book, just the best reception when I come in person. I love this bank! Ps: a year later I have to say my account was hacked twice and this bank doesn't have anyone who can answer the phone on emergencies during the weekend. My card was hacked twice over a weekend so i was just left without access to my account Bigger banks would have had an emergency line to help you with these. Also i was out of the state and needed a wire transfer. Most banks let you do it online through the website . With them i had to sign a paper, so i had to find a place to print and ink sign and scan back. It was pretty inconvenient since I was on the road.

  Response from the owner

  Thank you so much for the glowing review, Marcela! We look forward to seeing you the next time you come in!

• T

  Tiffany Dannels

  5

  friendly an knowledgeable staff. excellent service providing 24hour check and cash deposits with their top of the line drive-thru ATM. Love the convenience of online banking as well as the security they provide accounts against fraud and scammers.

  Response from the owner

  Hi, Tiffany! Thank you so much for your feedback. We appreciate your business!

• B

  Bradon Marshall

  5

  Best Community Bank in the area! Awesome, knowledgeable and friendly staff backed by excellent personalized customer service. Two thumbs up!

  Response from the owner

  Hi, Brandon! Thank you for such kind feedback. We hope to not only meet but exceed all of our client's expectations, and we truly appreciate your business.

• J

  Joanne Radosevich

  5

  Excellent customer service. Always eager to help and answer questions. They treat you like a friend.

  Response from the owner

  Thank you so much for the glowing review Joanne! We look forward to seeing you the next time you come in!

• B

  BanJo

  4

  Small regional bank with friendly professional staff. Always helpful on the phone too!

  Response from the owner

  Hi, Ban! Thank you for leaving us your feedback!