Planters First Bank - Fitzgerald Drive In E Central Ave, Fitzgerald

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  Lorinda Evans

  5

  Kirsty was very nice and helpful. She answered all my questions and did it pleasantly and I’m a time mannerly. She told me my option about the question I asked she was real professional and patient and I thank you so much.

  Response from the owner

  Lorinda, thanks for taking the time to leave us a 5-star rating!

• C

  Citizen 1

  5

  Recently used the support center to assist with online banking. Found Tammy Forsythe to be perfectly knowledgeable, helpful, and most pleasant during this customer service engagement. I must inform you this survey is the result of two previous calls that did Not result in success. Tammy however, stayed with me and directed my efforts to complete my task. I think her dedication should be recognized. If management reads this I encourage you to let Tammy know I appreciate her. Although I may have misspelled her name.

  Response from the owner

  Thanks for the excellent review! Planters First Bank works hard to meet our customer's expectations, and we’re happy to hear we hit the mark for you. We did share the comments with Tammy and Management.

• S

  Sharhonda Byrd

  5

  First off, Cynthia (Cindy) is AWESOME!!! She helped with my fraud issue and left me feeling at ease. She has great customer service skills, replied quickly to my messages, and talked to me as if she was a friend. I couldn’t have asked for anyone better. Thank you so much!

  Response from the owner

  Sharhonda, we appreciate you taking the time out to share your experience with us.

• S

  Shamekia McGriff

  5

  The service (online solution) was great. Mrs. Cynthia, Solutions Center Supervisor, worked with me via several conversations to get my issue resolved to satisfaction.

  Response from the owner

  We appreciate you taking the time out to share your experience with us. We look forward to serving you for many years to come!

• S

  Sandra McDonald

  5

  The staff has always been friendly and knowledgeable about any concerns we have. I would highly recommend Planters First for all your banking needs.

  Response from the owner

  Sandra, we appreciate you taking the time out to share your experience with us.

• B

  Barbara Marshall

  5

  Thank you Shawn and Ms. Mary Jo. All is well 😀

  Response from the owner

  Thanks for the excellent review! Planters First Bank works hard to meet our customer's expectations, and we’re happy to hear we hit the mark for you. We did share the comments with Mary Jo, Shaun, and Management.

• D

  Denise Adkinson

  5

  Have always had timely responses from my bank in Fitzgerald and Ocilla!

  Response from the owner

  Denise, thanks for leaving us such an excellent review. We are thrilled that you loved your experience with Planters First Bank.

• H

  Hazel Stokes

  5

  I have been a customer for over 15 years always great service, I never had a problem they will bend over backwards to solve any problem , great bank to do business with !!!!!

  Response from the owner

  Hazel, thanks for leaving us such an excellent review. We are thrilled that you loved your experience with Planters First Bank.